Maple Grove, Minnesota

Lowes added insulation to my attic. In doing so they removed the existing 'chutes' that vented to the soffits, and filled in insulation which blocked the area to the soffits.

They added new styrofoam chutes but did not push down to reach the soffit air space. The result was no ventilation from my soffits. Without ventilation from the soffits, condensation formed ice which melted and water appeared in three room ceilings. I paid another company to investigate the ventilation issue,correct the install and fix the drywall damage.

Lowes has been out to inspect, admitted there was a problem(not in writing)....but have taken no action despite my interaction with them. I am submitting my small claims paperwork next week.

Monetary Loss: $2500.

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