Shopping in Williamsville for the 24 time this summer I was helped by a man that was more interested that he was done with his shift in 20 min than to help me. 3 times he mentioned that his was shift was done in 2o min.
He eventually told me to put my gloves on so we would get done faster. I bought the rest of the landscaping bricks that they had left and he and another woman helped me put them in my car. They put them in with no compassion. It marked up my door,inside trunk,dashboard and the last 2 they layed on my seat.
When the door closed, they both walked away rolling their eyes and didnt bother to say thank you or good by. I have spent over the course of the the summer I have spent over $5000 with mulch,bushes flowers and brick. Then i went in the store to by a gsllon of paint. Come to find out, i was told by a staff no one was on the schedule to work that department to wait on me.
Really?? I will now only be a Home Depot shopper.
Shame on Lowe's. Their staff definitely needs more training and compassion.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.