Had Lowes commercial carpet installed by their people in my rental property. It's only 2 years old and its unraveling in every room and coming apart at seams.
Got run around from obnoxious man who claims to be installed sales manager. He made 3 appointments and did not show. Had me wasting time waiting for him. No apology, He asked if the tenants had pets.
I said they are not supposed to. He eventually denied the claim on his guess that tenant had a pet who damaged the carpet! Ugh.
Not surprisingly, the carpet is discontinued. Will not buy carpet there again, So glad I did not purchase their patio doors.