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Update by user Jul 08, 2021
Company fixed the issue and I have been provided with full refund. Lowe's finally issued a new store credit after speaking to several going back and forth to complain managers..
Original review posted by user May 26, 2021
I have a store credit of $168.xx and my dog damaged the magnetic stripe by chewing; so I went to customer service to get some help, and they told me to call the 800 number. I called the 800 number and they said that the store only need to type in the printed number so that I could use the card.
Well those idiots wouldn't do it manually.
so I have to call their office again. Round and Round we go ...
User's recommendation: Don't shop at Lowes.
Location: 7105 East Speedway Boulevard, Tucson, AZ 85710