Bought a sceptic pump 10 month ago today Friday the 20th. The pump stopped working.
Call the night before. Got connected to plumbing. Got told 1 year warranty. Return and get another.
He was very helpful. Go to Lowe's. Nobody waits on you. When they do.
They can't take the pump back. Tell them we talked to a man in plumbing. Was told different. Million question.
Who would say that. It's wrong. What time was the call made. On and on.
They look closer to pump and claim it has 90 day warranty. They tell us to call the manufacture. We ask for the number. This is now the store manager.
Wrong number. They give out a construction company number. Told they are sick of all the calls. Finally get the right number.
The pump company said warranty is good. Tell Lowe's to call. That is all Lowe's has to do call warranty numbers and get the ok. Not the customer.
Had manager call and got ok.
Manager does know this!! The man in p!umbing knew more.
Product or Service Mentioned: Sump Pump.
Reason of review: Warranty issue.