Two Rivers, Wisconsin
Not resolved
0 comments

Had a garden window installed last summer.now it is leaking bad!had installer come,he blames factory.cant get factory to call us.there is water all over and now window seat has started to lift up because of all the rain.what a mess!have been calling weekly,but have been getting the run around no matter who we talked to.paid almost $4000 for this window.installer also made it smaller than we wanted.i wish we would have had some family run company install this.i'm sure this would have resolved by now. Worst experience ever.now comes winter for it to freeze.jeesh!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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