Phoenix, Arizona
2.0
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Ordered a light fixture Item #: 411817 Model #: 1271 SN, which is pictured on line as a 3 light fixture. I received a single light fixture.

I called the 800 number where the agent advised me that they have a disclaimer that states they are not responsible for errors on their website and I could order two more lights at 3 times the original cost if I like. She went on to say that it was pictured with 3 separate lights.

I pointed out that she was incorrect. After listening to her lies and misinformation, I asked to speak to the supervisor, all she did was to fob me off to the local store taking no responsibility to correct the issue.

Reason of review: Order processing issue.

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