Kansas City, Missouri
Not resolved

I purchased online a 20 oz bottle of Goof Off and a couple of other items. When I made the purchase the website said there were 5 in stock at "my" sore on Boardwalk in KCN.

They called me 30 minutes later to tell me my order was ready. When I got there, it was a 16 oz bottle. I went back to look for the 20 oz bottle but they only had 15 or so 16 oz. They certainly didn't sell 5 20 oz bottles in 30 min.

Manager was rude to me so I refunded all items. My next letter is Missouri Attorney General to file complaint.

Reason of review: Poor customer service.

Monetary Loss: $15.

Preferred solution: Deliver product or service ordered.

Lowes Cons: Bad customer service.

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