I am retired and have to split my payments up during the month, between myself and my husband who is also on a fixed income. I didn't understand about the billing periods.
Just thought as long as I made the total payment before the due date, that was sufficient. Because they said I didn't make a $40.00 payment during the billing period, they charged me an extra $100.00. I had already paid $100.00 and had set up the $40.00 online to be paid before the due date.
So I just had to put off other necessities to pay them $240.00 or be charged another big fee. I am going to find a way to pay them off and close the account!
Product or Service Mentioned: Lowes Account.
Reason of review: Problems with payment.