I called the manager of Lowe's to complain about the operator mocking me over the phone and laughing at my ent, his answer to me was "I apologize, but she has worked here for 7 years and they have never received a complaint about her, and that she was probably laughing about something else." Can we really call this an apology, no, I did not call it an apology because basically or in little words he was telling me I was lying or I was wrong, I taught the customer was always right.Not at Lowe's.
I just tried to complaint about the way I was treated and to my surprise I was also belittled by the manager.Not a happy customer and will never shop there again.
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- Product or service
- Bad Customer Service
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- Professional Services
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