Not resolved

I purchased 3 furniture on on 12/1/14 and was told they would shipped to me before or on the 24th. Online it states shipped and I have nothing.

I've called 3 times and was told oh yes this is correct they will be there on or before the 24th. Today I called had to get to a "supervisor" Amanda that states sorry not until February 16th nothing we can do. I was told her Manager does not speak to the public there is nothing I can do. My Christmas dinner will now not have a table and chairs as I was guaranteed 3 times and nothing you will do Lowes.

Not discount no nothing to your consumer. What happened to customer service?! I would be fired or fire an employee that didn't go above and beyond for my customers. BEWARE of they will take your money and do nothing for you but lie.

I now have to wait 2.5 months to get products I needed that was guaranteed would be here in time for Christmas after numerous attempts. Despicable business practices Lowes.

A discount wouldn't have solved my problem, but would have made me feel better as a consumer that you understood you made an error and care about your customers and desire them to continue shopping with you. Shame on you LOWES!!!!!

Product or Service Mentioned: Lowes Table.

Reason of review: Poor customer service.

Monetary Loss: $358.

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