Purchased a range and microwave in December. Installer COMPLETELY butchered the counter top when installing.
Finally, after about 30 phone calls, negotiations and haggling....I received compensation for the cost of new counter tops....BUT NEVER AN APOLOGY! It was constantly a "I'm waiting to hear back from them" answer. No sense of urgency on their part. Terrible customer service!!
See for yourself....it's HORRENDOUS!! This was an installation that cost me $350, done by a "professional".
It will now cost me approx $1000 to install new granite counter tops. I won't every go to Lowe's again...and I've made sure all my friends know too!
Product or Service Mentioned: Lowes Installation.
Monetary Loss: $1000.