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I bought a lawn mower and a two year warranty from Lowes about a year ago. Used it 4 or 5 times and the mower would not start.

They quoted me $145 repair cost due to regular gasoline use which caused the damage. The excuse was that damages related to fuel are not covered by their warranty; i.e. you use a regular gasoline that mower is designed for, it breaks, and they have a nice loophole not to repair it for free. I wrote a review stating the issue on Lowes website and they did not want to publish it.

Now I know why all reviews on their site have an unusually high good ratings; they do not allow any negative reviews to be published. What a scam!!!

Product or Service Mentioned: Lowes Website.

Monetary Loss: $200.

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Anonymous
#813803

Loophole? You need to be using an additive to protect your equipment from harm.

Ethanol is extremely toxic to small engines. You should have educated yourself on lawn mowers before using/purchasing one.

I highly recommend in the future that you use and Ethanol treatment to protect your mowers from LOOPHOLES, LOL.

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