I bought a new washer and paid $553 on 10/27/2014. Within days I found the washer was not working.
Lowes put me in touch with a service company, they came to fix it a few days later.
They said they will come back with a part. That "monday" came and went- and six more times they said-"part delayed", "waiting for part", then "part will be sent from another location", then "technician is sick".
I asked them to take back the washer and Ill pay for a new one' they would'nt do it. I'm going to buy one from Home Depot.
Reason of review: Poor customer service.
Monetary Loss: $553.
Preferred solution: Deliver product or service ordered.
Lowes Cons: Service.