State: British Columbia City: Nanaimo Product: Lowes Customer Care Clear all filters (1 of 467 reviews match)
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1.8
Details
Got to Lowes a 5pm to get a hose connector and patio umberla. After seeing no one working in patio section got hose stuff first. Got help right away with that but when i asked for help with the patio umberla he told me I need to speak to seasonal. Waited again in...
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1 comment
Anonymous
#1487993

I don't want to sound mean but did you even ask for help? A simple excuse me sir/ma'am is all that's needed sometimes.

Most departments have a button to press for help as well (should be red and near their desk).

Or you could have asked customer service. Waiting for someone to "acknowledge" you is what wasted your time.

Review
#1255663 Review #1255663 is a subjective opinion of poster.
Service
Lowes Customer Care
Cons
  • No answer
  • Lack of management response
  • Wasted my time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Staffing

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts