State: California Clear all filters (214 of 4685 reviews match)
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1.6
Details
The initial Detail appointment, in home measurement of our windows for the 4 custom blinds and ordering of the items on 6/9 went OK. The sale price for Bali was also OK & ordering at the store from sample books was also acceptable. It is the install/delivery of the...
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2 comments
Anonymous
#1716841

Blinds are the least of your problems. If your sliding door is 3/4" out of square it isn't sealing properly. You should look into having your patio door removed and properly i...

Review
#1586504 Review #1586504 is a subjective opinion of poster.
Pros
  • Location and hours
Cons
  • Phone system
Reason of review
Problem with delivery
Loss
$273
Preferred solution
Price reduction
1.0
Details
I thought i’d give Lowe’s a try and buy the materials there for a new fencing project. I would like to warn that this is a very lengthy comment. I apologize but I need to tell my story. 6/4/19- Tuesday night I ordered fencing materials online from the Cotati store, the...
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Review
#1559782 Review #1559782 is a subjective opinion of poster.
3.2
Details
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
We purchased a kitchen remodel from Lowes in Fresno, CA. The materials are pretty good and look nice. However, it's been over a year and the project is not complete. There are missing / incorrect pieces that have never been replaced. The contractor seems to have...
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Review
#1468886 Review #1468886 is a subjective opinion of poster.
Pros
  • Products and selection
  • Products
Cons
  • Contractor
  • Project completion
Reason of review
finish the job
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • Lowes Bad SERVICE
  • Incompleted Contract
2.2
Details
We tried to schedule delivery for 3 days in the roll. my husband confirmed Sunday delivery between 12 -4. they called this morning to want to deliver between 10-2 but they came outside our house at 3 pm and knocked on the door without ringing door bell and they took a...
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Review
#1425584 Review #1425584 is a subjective opinion of poster.
Pros
  • Used to like their quality and brand
Cons
  • Bad communication and manager responses by jose
Reason of review
Problem with delivery
Loss
$1111
Preferred solution
Full refund
First I would like to point out that I a U.S. Army Veteran. On 12/10/18, went into Lowes on 16851 Sierra Lakes Parkway, Fontana, CA for a pickup of firewood which I thought included a stone fire pit. I tried to print off a copy of my e-mail with the confirmation number...
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2 comments
Anonymous
#1619734

So you received bad customer service because the employees need glasses?

Review
#1422164 Review #1422164 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.2
Details
Purchased dishwasher, microwave and range from Zubiah (customer rep at store) at Lowe's in West Sacramento, California. He told my parents and I, they will receive a rebate for the amount of $150.00. Previously we checked the Lowe's Rebate Center and all it stated was...
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Review
#1406427 Review #1406427 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$75
Preferred solution
Price reduction
5.0
Details
We have been partners with Lowes for a decade now. I have nothing but great experience with them. I love how they go above and beyond to please customers. That's our quote too, maybe thats why we get along so good. I was able to provide better life for my family and to...
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Review
#1387742 Review #1387742 is a subjective opinion of poster.
Pros
  • Love it
Reason of review
Work Experience or Job Application
1.7
Details
We bought LG refrigerator including free delivery and setup from Lowes Sunnyvale store. After 7 days, the refrigerator was delivered to our door. However, the two delivery people said they could not take this to the kitchen which is on the second floor. We were told...
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Review
#1351965 Review #1351965 is a subjective opinion of poster.
Cons
  • Customer service is terrible
Reason of review
Problem with delivery
Loss
$1000
Preferred solution
Let the company propose a solution
1.0
Details
I bought a Bar-B-Q grill. I was promised a delivery of 8/29. The delivery guys delivered it and from here my ordeal started. I called up Lowes and they promised a replacement to be delivered on 9/1. On 9/1 I called Lowes to check on the delivery time as I had not heard...
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Review
#1345471 Review #1345471 is a subjective opinion of poster.
Cons
  • Worst customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
3.2
Details
My paper statement was misplaced, I'm at work knowing soon the balance is due to avoid being charge interest. , I log on to Lowes Payment Portal from work to view m current account details, When is the Statement due Date? , view when the remaining balance is due. I...
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6 comments
Anonymous
#1663666

If you have deferred payment, double check when the time is up. Mine was April but showed up on March statement that deferral was over. We had a deck built, my balance was a b...

Review
#1325783 Review #1325783 is a subjective opinion of poster.
Cons
  • Customer service and inability to leave feedback
  • Phone agent hung up on me
  • I can not contact corporate-low level phone support only
Reason of review
On line Payment Portal Omits Due Date to charge Interest Fees
Preferred solution
Let the company propose a solution