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3.2
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Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
We purchased a kitchen remodel from Lowes in Fresno, CA. The materials are pretty good and look nice. However, it's been over a year and the project is not complete. There are missing / incorrect pieces that have never been replaced. The contractor seems to have...
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Review
#1468886 Review #1468886 is a subjective opinion of poster.
Pros
  • Products
  • Products and selection
Cons
  • Contractor
  • Project completion
Reason of review
finish the job
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • Lowes Bad SERVICE
  • Incompleted Contract
2.5
Details
Lowes - Online prices
Lowes - Online prices
Lowes - Online prices
I looked for travertine tile before memorial day . I found a tile by Faber that was what I was looking for the price at the time was 84 cents a foot. I was unable to find a store local so I began to look closer to LA. I notice the cost listed was not the same. When I...
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2 comments
Anonymous
#1606013

If you ordered Travertine there is no dye runs as they are natural products that have variation. Also they are a fragile material which is why there are so many with other issues.

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Review
#1405145 Review #1405145 is a subjective opinion of poster.
Product
Cons
  • Prices online
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Price reduction
Featured
1.0
Details
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
We bought a washer that came with free home delivery and installation. The installer did not connect the hoses properly. He left before test run was complete. Thecwashroom is upstairs. Water was pouring through the dining room light fixtures. LOWES USES A THIRD PARTY...
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5 comments
Anonymous
#1725904

It sounds like the people at Lowe's don't have any Conner sense!

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Review
#1298212 Review #1298212 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.0
Details
Lowes - Unfair business practices; misleading advertising
I browsed the holiday liquidation display today and the display shows a big sign 75% off. In the display were glass craft blocks which are $10.98 each. I decided to purchase four for my wife. At the customer service counter they informed me they were not on sale. I...
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1 comment
Anonymous
#1087921

It doesn't matter much, because from what I know of their corporate environment paired your "review" , I can say you're not the kind of customer they want: bargain scraper, complainer, social media stalker, returns 70% of merchandise for for a refund.......etc,etc,etc

Review
#762651 Review #762651 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$33
Preferred solution
Let the company propose a solution
1.0
Details
Lowes - Worst Job Ever!!!
Lowes - Worst Job Ever!!!
Lowes - Worst Job Ever!!!
Lowes - Worst Job Ever!!!
We had a white vinyl picket fence installed in my front yard about two months ago and here's what they did. left out screws holding up the fence panels put black hardware on a white picket fence gate and did not place the post to the fence correctly so the gate is...
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Review
#704896 Review #704896 is a subjective opinion of poster.
Cons
  • Poor treatment of customer
Reason of review
poor customer service and bad quality
Loss
$3400
Preferred solution
Let the company propose a solution
Tags
  • Non Responsive To Repair Requests
1.0
Details
Lowes - Purchased a Hitachi drill/impact drill combo
there was a special going on through the Lowe's website for a hitachi drill combo kit that was priced at $159 for $55.95. I checked in my area so see if there was any available and to my surprise it was in stock. I purchased the combo, I received the confirmation...
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1 comment
Anonymous
#991284

Never order online and pick up at the store. I did last year and not only did they not have it in stock at the store like the website said it did, I was charged for the item and never got my money back even after complaining.

Review
#643250 Review #643250 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$159
Preferred solution
Deliver product or service ordered
Lowes - Flooring install
Lowes - Flooring install
Lowes - Flooring install
In January 2015 I ordered Cali bamboo form Lowes in Aliso Viejo. Their contractor did not know what he was doing and did not check concrete floor for moisture or the bamboo he was to install. He did not seal the concrete and laid the bamboo and did not leave the 1/2...
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2 comments
Anonymous
#968763

I will remember this before I buy mine. I'll check back to see if they do the right thing, or look elsewhere.

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Review
#618320 Review #618320 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved Featured
Lowes - Misleading Information For Warranty

Update by user Apr 30, 2015

It took several weeks, but lowes executive management worked out a compromise with me which was not perfect, but the best of a bad situation; the manufacturer of the water heater ( Whirlpool) was not interested in accommodating the customer at all, so Lowes stepped up...

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Review
#617027 Review #617027 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$500
Preferred solution
I want now, as originally requested from Lowes salesman, two water heaters with ten year warranty(s)
Lowes employee shattered my rear windsheild and has yet to reimburse me!!
I went to pick up a load of lumber after placing a $600 phone order. As the employee was helping my husband load the plywood the employee shoved the corner of a piece of plywood into my trucks rear window and shattered it! The senior assistant manager in charge filled...
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4 comments
Anonymous
#715923

I am seeing a pattern here. I think someone from Lowes keeps leaving posts on others complaints calling them lazy and ***.

You are not fooling anyone Mr. get off your butt.

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Review
#432259 Review #432259 is a subjective opinion of poster.
Loss
$300
Tags
  • shattered windsheild

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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