State: California Clear all filters (247 of 4788 reviews match)
filters
State:
City:
Show
Product:
Show
Featured
1.0
Details
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
Lowes - Displaced by washer installation- living in hotel
We bought a washer that came with free home delivery and installation. The installer did not connect the hoses properly. He left before test run was complete. Thecwashroom is upstairs. Water was pouring through the dining room light fixtures. LOWES USES A THIRD PARTY...
View full review
5 comments
Anonymous
#1725904

It sounds like the people at Lowe's don't have any Conner sense!

View more comments
Review
#1298212 Review #1298212 is a subjective opinion of poster.
Reason of review
Damaged or defective
3.2
Details
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
Lowes Kitchen Remodel Problems
We purchased a kitchen remodel from Lowes in Fresno, CA. The materials are pretty good and look nice. However, it's been over a year and the project is not complete. There are missing / incorrect pieces that have never been replaced. The contractor seems to have...
View full review
Review
#1468886 Review #1468886 is a subjective opinion of poster.
Pros
  • Products
  • Products and selection
Cons
  • Contractor
  • Project completion
Reason of review
finish the job
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • Lowes Bad SERVICE
  • Incompleted Contract
Resolved
1.6
Details

Update by user Aug 11

Not resolved. One Bali cellular shade remains on back order.

Had to make additional calls 8/9. Original order was 6/9. I am supposed to get a call back from Lowe's on Monday 8/11 with status of shade.

Do not order Bali products! Recommend that Lowe's stop offering Bali...

View full review
2 comments
Anonymous
#1716841

Blinds are the least of your problems. If your sliding door is 3/4" out of square it isn't sealing properly. You should look into having your patio door removed and properly installed.

View more comments
Review
#1586504 Review #1586504 is a subjective opinion of poster.
Pros
  • Location and hours
Cons
  • Phone system
Reason of review
Problem with delivery
Loss
$273
Preferred solution
Price reduction
1.0
Details
I thought i’d give Lowe’s a try and buy the materials there for a new fencing project. I would like to warn that this is a very lengthy comment. I apologize but I need to tell my story. 6/4/19- Tuesday night I ordered fencing materials online from the Cotati store, the...
View full review
Review
#1559782 Review #1559782 is a subjective opinion of poster.
2.5
Details
Lowes - Online prices
Lowes - Online prices
Lowes - Online prices
I looked for travertine tile before memorial day . I found a tile by Faber that was what I was looking for the price at the time was 84 cents a foot. I was unable to find a store local so I began to look closer to LA. I notice the cost listed was not the same. When I...
View full review
2 comments
Anonymous
#1606013

If you ordered Travertine there is no dye runs as they are natural products that have variation. Also they are a fragile material which is why there are so many with other issues.

View more comments
Review
#1405145 Review #1405145 is a subjective opinion of poster.
Product
Cons
  • Prices online
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Price reduction
1.0
Details
My remodel of 2 1/2 baths was scheduled to take from November 20th to February 8th. A lengthily timeline but we were assured they "usually" finish ahead of schedule. It took to July 3rd before I unfortunately signed off under the assumption I would get a refund of 50%...
View full review
Review
#1656515 Review #1656515 is a subjective opinion of poster.
Cons
  • Project managementscheduling
Reason of review
Project oversght
Loss
$7000
Preferred solution
Price reduction
Tags
  • Customer Service Failure
  • Bad Installation Services

Lowes in Bakersfield, California - Awful, will never buy from again.

1.0
Details
Samsung Flexwash, counterweight sheared off bolts during a spin cycle. Shattered inside machine. Lowes sent out a repair man who spoke NO english. Said that there was physical damage. Of course there was, the weight sheared off in a spin cycle, and flew around inside the machine at 100 MPH. But lowes decided that means WE physically damaged the machine. After sending out a second company who said that it was a machine defect. This is going on 3 months now, I have a $2000 washing machine I cannot use.
View full review
Review
#1659215 Review #1659215 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$2500
Preferred solution
Fix my washer as warranty. Reimburse 3 months of laundromat usage.
2.3
Details
Order placed & paid for on 6/9/2019. 3 Bali Verticals were delivered & installed on schedule in early July. Remaining item, cellular shade for arch window, remains on back order. I have heard various reasons from Lowe's staff regarding the last item that remains on...
View full review
5 comments
Anonymous
#1731136

Why are you complaining about Lowes? They don't make shades.

Who makes the shade you are waiting for?

Your complaint should be with them. The only information Lowes can give you is what the manufacturer gives them and I am sure it is even more frustrating for them as they have to deal with both you as their customer and a supplier who is behind in shipping.

View more comments
Review
#1619674 Review #1619674 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$129
Preferred solution
expedite install or offer refund : get to purchase another brand

Lowes in Long Beach, California - Satisfied

1.0
Details
Alex Vazquez who organizes deliveries for Lowes in Long Beach on Belflower blvd. I thank Alex for his prompt and effecient work ethic on this mornings delivery as was promised. Than You Lowes for Alex and his delivery team! from Mike Barry
View full review
Review
#1571457 Review #1571457 is a subjective opinion of poster.
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
1.5
Details
Nightmare scenario in trying to purchase a really good short term sale on bricks. Order #1: Checkout from San Jose store says 35782 available. I put them all in my cart, checkout, get an email confirmation. Next day a call, we don't have any bricks in the store, we...
View full review
Review
#1583375 Review #1583375 is a subjective opinion of poster.