State: California City: Huntington Beach Clear all filters (4 of 4784 reviews match)
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3.1
Details
I received a coupon from Lowe’s for $20 off if you spend over $100. I tried to order an item online for $170 but it would not take the coupon. I went to the store and the employees tried to use the coupon but they couldn’t use it either. They told me to order it online...
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3 comments
Anonymous
#1539952

ALWAYS read fine print on any coupon you get. no matter where it's for.

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Review
#1316265 Review #1316265 is a subjective opinion of poster.
Cons
  • Deceptive advertising
Reason of review
Pricing issue
Loss
$20
Preferred solution
Lowe’s will be last on my places to buy list.
Tags
  • Miss Leading Offers

Lowes in Huntington Beach, California - Crapy service ... run around and pass the buck

3.6
Details
If you're looking for higher end appliances or any for that matter look somewhere besides Lowe's they don't stand behind their products or warranties ... My stove has been in the house about two years and the self cleaner isn't working on the door ... their answer was it's a defective door .. and that is where it was left without ever telling me ... the enamel on the tray on the bottom of the stove is pealing already and that's cosmetic.. Samsung is just as *** about the situation . Lowes sends some idiots out from A-1 appliance who closes out the service within 2 days without ever saying anything and I don't find out for almost a month when I follow up.... And no one has any notes on the request ....
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2 comments
its94anthony
#1327787

Actually Samsung claims their out of the picture after 1 year .. they sell a defective appliance and hope you don't catch it in time ...

They call the peeling inside the stove of the enamel cosmetic ..... Lowes handles the extended warranty and they are giving me the same ***... the door is defective and the enamel is cosmetic ...

it's like two years old... I did not agree to purchase defective ....

h.kitchener
#1327774

Your first mistake was in buying a Samsung. You are unclear what the status of the manufacturer's warranty is or whether you fell for the old "extended warranty" scam. If the original warranty has expired, then Lowe's is out of the picture and have nothing to do with the problem.

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Review
#1046307 Review #1046307 is a subjective opinion of poster.
Pros
  • I liked them at the purchase
Cons
  • I dislike their service completely
Reason of review
Poor customer service
Loss
$1800
Preferred solution
replace the defective parts
The worst service contract ever, the worst repairmen working for Lowe's. had service call today. Finally got ahold of co said they will be here today.The guy called at 245 pm,and said lost how do i get to your place. 5 min away. Its 6:10 pm Not here. I am pissed....
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5 comments
Anonymous
#576957

Lowes is the one of the worst company i never seen. I bought a 5 years warranty through the lowes.

Now lowes customer service is saying they are not able to find that. I dont know how worst this company is . Dont buy any appliances through Lowes you dont get any proper warranty.

They dont maintain the database for the customers. this is a such *** in the world.

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Review
#218190 Review #218190 is a subjective opinion of poster.
Loss
$898
I recently purchased a pressurized toilet costing 528.65 bucks installed. I was told this was one of the best. After about 6 months, the toilet base cracked and fractured completely around its base making it completely unusable. I took the supposedly one year warranty...
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4 comments
Anonymous
#166915

register appliance warranty

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Review
#110277 Review #110277 is a subjective opinion of poster.

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