State: California City: Long Beach Clear all filters (5 of 4840 reviews match)

Lowes in Long Beach, California - Disapointed not pissed

most pleased with order of windows and doors. from Lowes in Long Beach Ca. The door were not completely accurate so we modified. There was a mistake in a reorder for tempered windows to match building code. Windows came correct so Lowes did what they could on delivery. We hope to receive a financial discount after the fact in retribution. Thanks from Mike Barry
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#1572169 Review #1572169 is a subjective opinion of poster.

Lowes in Long Beach, California - Satisfied

Alex Vazquez who organizes deliveries for Lowes in Long Beach on Belflower blvd. I thank Alex for his prompt and effecient work ethic on this mornings delivery as was promised. Than You Lowes for Alex and his delivery team! from Mike Barry
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#1571457 Review #1571457 is a subjective opinion of poster.
Reason of review
Order processing issue
I recently purchased several special order items from Lowes. I had a problem with the shower doors during installation and tried to call the store to resolve it. NO ONE would answer any of the store phones, not even the so called "operator". I had to call the corporate...
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#1083667 Review #1083667 is a subjective opinion of poster.
  • Person i talked to at corporate was professional and helpful
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
  • Special Order Items

Lowes - Cashier Review from Long Beach, California

Will not shop Lowes again: too many times needed items are out of stock or misplaced on shelves. Prices missing creating problems at the cash registers. The biggest issue that removed Lowes from my DIY store is that they would not recognize my veteran status. Granted, I had forgotten my ID card , but at 70yrs old, my Veteran cap and my original "dog tag", I can't believe the store manager would not approve the discount-a mere 10%. I don't fault the cashier who seemed fearful of making the decision. I ask for the manager. I wrote the corporate office and got the same response. Had I gotten an apology from corporate and an explanation of policy I'd consider shopping again. But my letter did not support trust on my claim as a vet nor did I get any apology! No more lowes for me, my family or anyone who I share my experience.
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1 comment

Why should vets get a discount? You guys always expect a handout. Makes me sick.

#644591 Review #644591 is a subjective opinion of poster.
Reason of review
Poor customer service
I am a former employee of Lowes HIW and Iam pissed. I was a receiver/stocker working 3rd shift at store #1753, Huntington Beach, CA. They changed the way they unloaded trucks and stocked the freight. I was a full-time employee and one of the fastest and best. They...
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I got fired for a safety violation on the forklift in the receiving area while trying to work quickly and more efficiently for the company. There is zero tolerance on that stuff so be careful, they are always watching.

Remember, don't try working hard, just do the absolute minimum amount of work required, and take every single break that you are allowed. They can't fire you for not trying hard.

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#149790 Review #149790 is a subjective opinion of poster.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
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