State: California City: Los Angeles Clear all filters (24 of 4685 reviews match)
filters
State:
City:
Product:
Show
1.0
Details
I bought a Bar-B-Q grill. I was promised a delivery of 8/29. The delivery guys delivered it and from here my ordeal started. I called up Lowes and they promised a replacement to be delivered on 9/1. On 9/1 I called Lowes to check on the delivery time as I had not heard...
View full review
Review
#1345471 Review #1345471 is a subjective opinion of poster.
Cons
  • Worst customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
3.2
Details
My paper statement was misplaced, I'm at work knowing soon the balance is due to avoid being charge interest. , I log on to Lowes Payment Portal from work to view m current account details, When is the Statement due Date? , view when the remaining balance is due. I...
View full review
6 comments
Anonymous
#1663666

If you have deferred payment, double check when the time is up. Mine was April but showed up on March statement that deferral was over. We had a deck built, my balance was a b...

Review
#1325783 Review #1325783 is a subjective opinion of poster.
Cons
  • Customer service and inability to leave feedback
  • On line payment portal omits statement
  • I can not contact corporate-low level phone support only
Reason of review
On line Payment Portal Omits Due Date to charge Interest Fees
Preferred solution
Let the company propose a solution
1.1
Details
Ordered a dishwasher from Lowes in Long Beach, California. I should have known. Only after they received my card information, was when Justin informed me that this was a special order to be delivered from the manufacturer (GE). This took two weeks for delivery, then...
View full review
Review
#917346 Review #917346 is a subjective opinion of poster.
Cons
  • Customer no service
Reason of review
Order processing issue

Lowes Staff Review

Lowe's in Apple Valley Ca. Worst customer service,starting with management .can't even answer a question.
View full review
Review
#809099 Review #809099 is a subjective opinion of poster.
Reason of review
Poor customer service

Rocking Chair Review

1.3
Details
I bought a racking chairs for my backyard They submit my order and then they keep sending me we have delay in your orders They don't even give me a call to Explain what's going on When I called today which after 3 weeks they said we cancel your order.
View full review
Review
#701917 Review #701917 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
Rudest people I've ever encountered, didn't take the time to help and were clueless to simple questions.
View full review
1 comment
Anonymous
#1002839

i bought a bosch drill\driver and added the one year protection plan. bosch has a 3 year already and thought it would kick in after that.but it does not. lowe's is ripping peo...

Review
#658322 Review #658322 is a subjective opinion of poster.
Reason of review
Poor customer service

Granite Countertop Review

3.7
Details
Paid Lowes $11, 000 for cracked granite countertops and blinds that will not stay open and a backsplash that was never installed. Their rep stated the countertop had been repaired before it was installed. Cannot get them to return my calls.
View full review
Review
#648427 Review #648427 is a subjective opinion of poster.
Reason of review
Damaged or defective

Barbecue Grill Review

2.7
Details
Have a bad experience at Lowe's with management in pico Rivera ca was waiting for a confirmation to pick up a barbecue grill for 35 minutes got a confirmation to pick up the girl the next day so when I go pay management tells me that no and changes the time on me was a great place to shop but not anymore
View full review
Review
#633508 Review #633508 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Microwave Review from Los Angeles, California

This was our first purchase from Lowes. Spent $1900.00 for range and microwave. Had to order in range. Was told different delivery date by 4 different people! Originally was supposed to be delivered 4/8/15. Last call was 4/7/15. Would be delivered 4/15/15! I'm on spring break! Would have to *** work for delivery! Cancelled order! The uncertainty of information provided by all employees was very disconcerting! Went to Sears, where we always buy our appliances. Bought frig, range, and microwave 4/7/15. Delivered today 4/9/15. Will never shop Lowes again!
View full review
Review
#619786 Review #619786 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
Theres a lowes down the street from my house here in temecula, ca. The customer service in this place is crahp! The people are rude, hostile and arrogant. They dont care about you and they make sure that you know it. They clearly dont like their jobs because if they...
View full review
1 comment
Anonymous
#454222

why did they take out customer service and put it in returns? that\'s the stupidest move ever lowes is just going down hill.

Review
#304253 Review #304253 is a subjective opinion of poster.
Loss
$100