State: California Product: Lowes Advertisement Clear all filters (2 of 8 reviews match)
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I ordered Online Lowes by last Thanksgiving a Bosch 800-Series dishwasher and paid almost $900 for that. About 3 weeks later on Dec 15, Lowes Citrus Height delivered an used and dirty dishwasher to my home. There is still much water, vapor, and even food inside the...
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Review
#754722 Review #754722 is a subjective opinion of poster.
Service
Lowes Advertisement
Reason of review
Damaged or defective
1.0
Details
Mira Loma, California Store Very bad customer service, took 10 minutes to find an associate just to find out that they ran out of product they advertised a few days ago. The ad didn't say anything about limited quantities or no rain check issued and they didn't even...
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5 comments
mstevenson918
#962472

Had the same experience at their Ocala, Florida store. Rude, lazy employees.

And they hang sales flyers on more expensive items then try to substitute a much cheaper item. We picked out a bathroom vanity that had a sales flyer attached to it but there weren't any of that vanity boxed up so we asked an employee to see if they had any in stock and she said she would check which color do we want and I said the exact one there and pointed at it and added the white one. She said ohhhhh THAT particular vanity isn't on sale..the one that is on sale is one without any drawers. I said well why in the world would you hang a sales flyer on THAT vanity.

Put it on the one that is on sale...Like. ..DUH !!! But then we saw that was a common practice throughout the store. I guess some people will go ahead and pay the higher price because they liked the item they believed was on sale so much that once at the register they won't say no take it back and bring me the less desirable sale item.

It's a VERY low down, dirty practice, is VERY misleading, and is FALSE advertisment.

If it isn't an illegal practice, it certainly should be !

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Review
#611961 Review #611961 is a subjective opinion of poster.
Service
Lowes Advertisement
Cons
  • Lack of response
  • Customer service received
  • Service
Reason of review
Poor customer service
Loss
$25
Preferred solution
Deliver product or service ordered

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts