State: California Product: Lowes Shipping Service Clear all filters (3 of 57 reviews match)
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Lowes in Los Angeles, California - Dont order onine

you dont get you items
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Review
#1700358 Review #1700358 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Deliver product or service ordered

DONT ORDER FROM LOWES

Dont order any appliance online, they never process, ship. Automatic call to confirm delivery time but my appliance NEVER SHIP. Customer service are useless and liar, when you ask for a supervisor, they forward you to a no one answered line. This company is ridiculous. Talked over 11 person on phone and 42 days. Complaint on its FB, got couple replies, then STOP REPLY AFTER PROPOSED DELIVERY DATE. There are only 3 things Lowes customer service ppl will do. 1. TRANSFER ME TO A NO ONE ANSWERING Landline. 2. NO REPLY ANY EMAIL. 3. NO REPLY ANY MESSAGE. It really a nightmare to order from Lowes. Shame on Lowes. I never order anything online in this size of company will turn out like this. Three words - THEY DONT CARE. PERIOD. DONE ON THIS SHOP
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Review
#1400771 Review #1400771 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue

Lowes in Paso Robles, California - Online Ordering is a bad experience

3.2
Details
I ordered 20 boxes of laminate flooring. After a couple of days, I went to the website to check the order status. The status was "Ready for Pickup" (at the store). When I went to customer service, I was informed that the product had not yet been shipped by the manufacturer. Lots of. "Oh. Sorry." from customer service. On a previous occasion, I ordered some vinyl siding. At first they couldn't find it, then they brought out this 8' piece of siding that was all bent up. No packaging at all. Most orders are supposedly stored in the customer service area. However, all my orders seem to be "in the back." Average time to pick up materials at customer service is somewhere around 30 - 45 minutes.
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Review
#856123 Review #856123 is a subjective opinion of poster.
Service
Lowes Shipping Service
Pros
  • Going to the store
Cons
  • Ordering online
Reason of review
Order processing issue
Tags
  • online ordering

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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