State: California City: Mountain View Clear all filters (6 of 4791 reviews match)
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Lowes Commercial Review

3.0
Details
What is up with the comercials? First they degrade there delivery guys with the moving a washer with one finger thing, (its actually the dryer) but the new samsung one makes its customers look ***.
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Review
#744853 Review #744853 is a subjective opinion of poster.
I didn't notice the caulk I grabbed with other items was leaking out the top til I got to the cashier. I went to get another and had to stand in line again. It wasn't my fault the tube was leaking.
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1 comment
Anonymous
#1012991

And the other folks who were in line behind you should have waited for you to get back to the checkout, or better yet let you jump back into "your place" in line when you came back. So sorry you were inconvenienced. It may be easier for you to check your purchase before you get in line.

Review
#671417 Review #671417 is a subjective opinion of poster.
Reason of review
Damaged or defective

Power Tools Department Review

Call lowes of new. Castle pa. At 10 to 9 pm and they wont be bothered in the power tool dept i guess lowes stops paying there employes at quarter of tryed 3 times
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#640472 Review #640472 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Garden Stone Review from Mountain View, California

Trying to find out about the garden stone. The one young lady acted as if i were bothering her. Two you gentleman standing right where we were at, never offered any assistance because they were busy on their cell phones! If we asked them a question it was short answered, if answered, then back to their cell phone! Thought about buying a pallet of the stone's. But due to their comments, lack of knowledge, and being busy with their cell phones, i just bought 50 i will go somewhere else for future needs.
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Review
#636943 Review #636943 is a subjective opinion of poster.
Reason of review
Poor customer service
Very disappointed in our first large transaction with Lowes. We ordered a new freezer on March 2nd, with a delivery date of mid March. The day before our expected delivery, we received an email stating that the freezer had not quite arrived at the warehouse and would...
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1 comment
Anonymous
#968101

Sure, go to Home Depot. I doubt you have bothered to look at their complaints.

The problem is buying appliances that are not in stock. You are given an expected delivery date based on what the manufacture has told them. Unfortunately their warehouses are sometimes out of stock and you end up waiting for a new batch to be manufactured and shipped in to the warehouse.

Based on the average price of a freezer the $50 gift card is more than likely 10% or better. Doesn't sound unreasonable for a 2 week delay.

Review
#617114 Review #617114 is a subjective opinion of poster.
Reason of review
Order processing issue

Lowes - Mechanic Tool Set Review from Mountain View, California

I was shopping for a complete 300 piece mechanics toolset, I was torn between Lowes toolset & Harbor Freight. I think Cobalt tools are better than Harbor Freight tools, the deciding factor was that Harbor Freight will replace any broken tool for life no questions asked. When I asked the salesman at Lowes what their policy was he said they would replace it if they had the tool, wrong answer. They lost a $250 purchase
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1 comment
Anonymous
#917242

I'm glad to know that Harbor Freight intend to keep every tool they ever sell as a stock item until the end of the world, after all they are known for their high quality tools that are made in tiny sweat shops in Taiwan. I hope you can go back in a few years and get a new tool when the ***, oops sorry awesome tool, you bought breaks. If they do not have the item, however, I hope you write a review telling people about it.

Review
#565288 Review #565288 is a subjective opinion of poster.
Reason of review
Poor customer service

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
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(800) 445-6937
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