State: California City: Newark Product: Lowes Remodeling Clear all filters (1 of 16 reviews match)
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Lowes lies

Wife and I ordered a custom bath vanity from Lowes - cost around $1K. When the contractor who was remodeling the bathroom went to install it he found that we had been sent a 18" vanity instead of the regular 21". After several calls to Lowes they agreed to send the correct vanite and expedite it for a 2 week delivery. 2 weeks came - no vanity! Call to Lowes and the word from the rep was that they never agreed to 2 weeks. It would be another 2 weeks until we got the vanity. What the heck?? 4 weeks for a vanity????? Idiots - never again. We are now at the district rep level and quite frankly I am going to ask for my money back.
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2 comments
Anonymous
#290572

It'll just be ANOTHER THREE WEEKS FOR THE THIRD TIME.

Anonymous
#289634

Update on bath vanity debacle.

Lowes ordered another vanity for us (2-3 week wait) and even refunded our money. Vanity would be free.

OK - that pretty much makes things right.

BUT WAIT - vanity arrived - it was the correct 21" depth.

BUT IT WAS FOR A DOUBLE SINK!!!

WE ORDERED A SINGLE SINK!!! ARGHHHHHH!

What else can possibly go wrong!

Ya know - I really need the correct vanity - Lowes is just toast in my book.

Signed:

Disgusted in Los Gatos, ca.

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#235585 Review #235585 is a subjective opinion of poster.
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Lowes Remodeling

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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