Lowes Reviews in Poway, California
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
(2 of 4877 reviews match)
Lowes in Poway, California - LAR Account
Most of the cashiers don't know how to transact this account. Yesterday I was at the checkout while I walked the cashier through how to do it. it took about 20 minutes. Today was different and worse. The very pleasant young lady called someone. It wasn't working, so she did as instructed over and over and over until it didn't work. No one would come help her. The solution was to have me ring up at customer service. They might want to change the name to customer disservice. She was not very good and not very pleasant. I like the people and I like the store. The training stinks.
Reason of review
Poor customer service
It is not up to me to spend time training. $100 doesn't cover my time for training for them over 10 times.
Lowes in Poway, California - Lowe's Refuses to Honor Extended Warranty!
Another "Do Not Use Lowe's Extended Warranty Plan" complaint because Lowe' refuses to honor it. I have been trying to have my Samsung front load washer repaired since last JULY. La Mesa, CA Appliance has been to my house numerous times and cannot repair it. La Mesa Appliance told me more than once to "bolt the washer to the floor", which voids the warranty. I am still in the process of getting this resolved. Lowe's must not pay fair market appliance repair because their vendors (La Mesa Appliance) treat the customers/consumers horribly. I am just beginning my process of the paper trail. I will be contacting the BBB, Lowe's Corp. Office, etc.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?