State: California City: Riverside County Clear all filters (1 of 4839 reviews match)
Mira Loma, California Store Very bad customer service, took 10 minutes to find an associate just to find out that they ran out of product they advertised a few days ago. The ad didn't say anything about limited quantities or no rain check issued and they didn't even...
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Had the same experience at their Ocala, Florida store. Rude, lazy employees.

And they hang sales flyers on more expensive items then try to substitute a much cheaper item. We picked out a bathroom vanity that had a sales flyer attached to it but there weren't any of that vanity boxed up so we asked an employee to see if they had any in stock and she said she would check which color do we want and I said the exact one there and pointed at it and added the white one. She said ohhhhh THAT particular vanity isn't on sale..the one that is on sale is one without any drawers. I said well why in the world would you hang a sales flyer on THAT vanity.

Put it on the one that is on sale...Like. ..DUH !!! But then we saw that was a common practice throughout the store. I guess some people will go ahead and pay the higher price because they liked the item they believed was on sale so much that once at the register they won't say no take it back and bring me the less desirable sale item.

It's a VERY low down, dirty practice, is VERY misleading, and is FALSE advertisment.

If it isn't an illegal practice, it certainly should be !

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#611961 Review #611961 is a subjective opinion of poster.
  • Customer service received
  • Lack of response
  • Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

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