State: California City: San Diego Product: Lowes Warranty Clear all filters (2 of 120 reviews match)
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Lowes in San Diego, California - Stainless Steel water leak damage

1.0
Details
We purchased a $3000 refrigerator with a valve leak wich caused a stain of in the door, we called for it to be repaired and it took a month to respond, we were told that they change the door but they came to only repair the valve now they stain on the door is cosmetic and they refuse to change the door. We were told we can not talk to the CEO because he does not take phone calls. Now we are stuck with a refrigerator that we just purchased a year ago with a warranty that is good for nothing. We will never buy from lowes again!
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1 comment
Anonymous
#948010

Can you please tell me what company is going to let you talk to the CEO?!? You must be a ***!

Also, Lowe's does not have their own repair service. So if you have a problem why don't you write a review on the contracted services' page, rather than Lowe's.

Review
#596709 Review #596709 is a subjective opinion of poster.
Product
Lowes Warranty
Cons
  • Gave us the run around
  • Unwilling to help
Reason of review
Damaged or defective
Loss
$2875
Preferred solution
I want my door to be repaired or my money back!
Tags
  • Water Valve Stain
Poor Service. I am now 2 months into getting my Washing Machine Fixed. I have the extended warranty and it has been an absolute waste of time. 1) Filled out Extended Warranty on line, no response. 2) Go into store, they put me in touch with person online (Good) set up...
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21 comments
Anonymous
#735841

just bought a lawnmower, and to make a long story short, lows took about 3 months to replace it. in the meantime, i had to pay to get my lawn cut.

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Review
#203050 Review #203050 is a subjective opinion of poster.
Product
Lowes Warranty
Loss
$80

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts