State: California City: Stockton Clear all filters (4 of 4784 reviews match)
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Payed for a fan 11/11/14 to be in in 1 week the manager was helping me and said we will call you !!!no call so I call the store they tell me there was 3 sold and no more in store!!item to be discontinued!!front desk said she would check on it had me on hold 33 min, so...
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1 comment
Anonymous
#908077

Your grasp, or lack of grasp I should say, of the English language is frighteningly awful.

" don't no nothing "

aka

" doesn't know anything "

"And not get no answer "

aka " Still have gotten no answer " Please try harder!!!

Review
#561280 Review #561280 is a subjective opinion of poster.
Reason of review
Poor customer service
Walked into Lowe's and asked an employee to show me where to have automotive keys duplicated, he pointed to isle 15 and said he would call someone for me. I got to the isle and the other employee was waiting as i got there. I asked can you duplicate my key for me, it's...
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3 comments
Anonymous
#891089

Their policy is there for a reason. Sure, you say you don't care if they ruin your $12 key...

You'll have that attitude as long as it doesn't get ruined.

If it got cut wrong you'd be crying to talk to the store manager and demand reimbursement for your key. You should have had whoever you bought the key cut it, unless you bought it on the internet to save the cost of buying it at a local store who has to figure in the cost of the occasional miscut key as well as the labor costs of an employee cutting that key for you.

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Review
#550612 Review #550612 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
well I discovered that I did not need the tire and return to the store to return the item . I had the receipt for the item and told me I had return the item three times aleady which was not true so I as to speak to the manager, the manager came and he ask for my phone...
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5 comments
Anonymous
#752346

waiting to here from you lowe's

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Review
#456428 Review #456428 is a subjective opinion of poster.

Lowes in Stockton, California - Terrible Service at Lows

I went into Lowes to buy the Double Drive screwdriver for my dad for Christmas. The first man I spoke to didn't know what I was talking about. I told him the name and who made them. He then showed me some ratcheting screwdrivers and ignored me when I told him that wasn't what I was looking for. His friend them came over and looked at the man who was originally helping me and asked what he was looking for. He knew what the Double Drive was and told the other employee to follow him. He didn't look at me once and I had to jog to keep up. He then began to show and describe to his coworker what the double drive was, while blocking the case full of them. I stood there for five minutes until he looked over at me, said "Oh" and shoved one in my hands before turning back to his friend. I feel that because I am an 18 year old girl they felt no need to respect me as a customer which was not true. I plan not to return to that Lowes again.
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1 comment
Anonymous
#421533

He blocked an entire case, with one body? Must have been a HUGE guy.

Or you're just small - both in body and mind. You are sexist and they did nothing wrong here.

Review
#293547 Review #293547 is a subjective opinion of poster.

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
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