411 Pacific St, Honolulu, HI 96817, USA
Not resolved
1.0
Details
Customer service
Product or Service Quality
0 comments

Called several times. Always get back to operator.

Will not purchase again with this type of service. Trans 88646181 07-02-18 need cancel pickup and get $60 credit. Finally, Jerry from Waikele got my call and called the Iwilei store to process the cancellation of the 3 recycled items and process the credit. How Waikele got my call I do not understand but I appreciate the time Jerry spent in helping me.

If it were not for her, I would report your store to the Better Business Bureau and the State.

Let's see if the credit is processed. I hope I do not have to go further re your horrific service.

Doris Otake

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

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