Not resolved

I bought a consultation for a person to come to my home and evaluate what size screen door and type would be best in my home. Have had no call backs to set up.

I have called several times and spoke with several people. Mike the manager has been of no help whatsoever. Truly very disappointed in this place. I will not ever use Lowes again.

I will call HD and give them my business. This should be a simple task and yet they are giving me the run around.

I believe Mike is now just avoiding the calls. He stated he would call back but has made no attempts to fix the situation / problem.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $35.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Sep 12, 2016.
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