I bought a consultation for a person to come to my home and evaluate what size screen door and type would be best in my home. Have had no call backs to set up.
I have called several times and spoke with several people. Mike the manager has been of no help whatsoever. Truly very disappointed in this place. I will not ever use Lowes again.
I will call HD and give them my business. This should be a simple task and yet they are giving me the run around.
I believe Mike is now just avoiding the calls. He stated he would call back but has made no attempts to fix the situation / problem.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $35.
Preferred solution: Let the company propose a solution.