Atlanta, Georgia
5 comments

I had a Lowes credit card but never used it. I was given the 5% discount on whatever I purchased at Lowes. My stove went out and I purchased one with a total of $400.00. Minimum payment was $15.00, so I paid $30. Their interest rate are 24.99%. I wanted to pay this off as soon as possible. I made the $30.00 payment for 3 months. My next bill stated my "minimum payment" was now $25.00 per month!

Lowes raised my minimum payment to keep me from paying off the balance quickly.

When I called their office and asked about it, I was told "they had a meeting" and decided to change the payment amount, however, Lowes fail to tell me about it and I but none of their other customers!

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GECapitalCares
#516259

**To expedite a response, please provide Reference code DM 072012_pc_Anonymous**

We would like to look into this issue. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account

- Mailing address associated with the account

- Your contact phone number

For your security, please do not include your account number in your email.

Regards,

Nicole

GE Capital

Anonymous
#507356

Lowes @ store level has nothing to do with raising payments or anything to do with credit changes. That's all the credit centers doing. U must have other purchases you made and increased ur balance therfore increasing ur minimum payment.

IHateStupidCustomers
#507243

if your next bill stated that the minimum was raised then obviously they did tell you. and why is a $25 minimum too much if you were already paying $30 anyway?

Anonymous
#506983

So you want to pay it off as quickly as possible, so you make $30 payments? Why not make $100 or $200 payments then?

Anonymous
#506106

How does raising your minimum payment keep you from paying off the purchase quickly? Raising your minimum payment will force you to pay it off more quickly and pay less interest.

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