my husband just got a job last month at $7.55 per hour, my income is ss disability $1500.00 per month . we have been very careful to pay this bill on time, I called and spoke to them but because my husbands name is on the account they could not give me any information, the one I talked to asked what the due date was and if it was recieved on that date.
It was and they still charged a penalty! I tried to call back three times and they would not connect me to an agent.
I am pissed. I bet they would deal with me if my husband doesn't pay.
Monetary Loss: $95.