My husband who is a Vet was declined the Vet discount yesterday, because he was NOT registered in the Rome store. He has the card all the info.
I can't believe it!! We have done business with this company ever since the Vet Cards came in to view. We shop @ the Utica,N.Y. store, with out any issues.
A Vet is a Vet. It saddens me to think, that they are treated this way. All stores should honor these cards, with out being registered at all of them. One store, I think would be enough.
It should be in the computer the same to honor them. Laurie & Vince Carey
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Lowes Cons: Vet card not honored.