New Reviewer
0 comments

On Tuesday this week I went to Lowes store #2753

7575 SW 90th St

Ocala FL, 34476

I went early in the morning, so I could get someone to wait on me. I had to have an associate cut some glass for me.

I used to work at a Lowes Pro Desk and I know their responsibilities. I went there first to set up a will call.

They would not do it and passed me off to the Hardware Dept. I knew that would not work. I waited for over 35 minutes.

After talking to two other associates to get help I was passed off again I gave it another 5 minutes then left the store and went to Home Depot several miles away.

If you want customer service at this Lowes store I suggest you either take a lunch with you or forget it and go shop at Home Depot.

I have complained to management before and They really could care less. Oh, I did tweet the CEO of the Company and he apologized .He said the manager would be contacted.

User's recommendation: Forget this store it is a joke.

Preferred solution: Let the company propose a solution.

Lowes Pros: Vet discount, Product, Veteran discount.

Lowes Cons: Customer service, No customer service.

Location: 7575 Sw 90Th Street, Ocala, FL 34476

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Lowes Reviews

  1. 1844 reviews
  2. 906 reviews
  3. 758 reviews
  4. 374 reviews
  5. 181 reviews
Lowes reviews