I was appalled at the use of the category " I am pissed". What has happened to the language used by these so called adults.
I am sure there are other words that could be used to describe their complaint.
I have been a customer of Lowes for several years, but object to such language!!!!!
As far as customer satisfaction, this really turns me off. Your company heads should have this brought to their attention.
Mabe that is why a lot of the "big box" companies are having trouble these days. Think about it, customer satisfaction should be their number one priority.
Thank you for letting me voice my opinion.