Update by user Sep 11, 2017
Lowes made me purchasemore material than they used and made me pay for large amounts of waste.
Original review posted by user Aug 07, 2017
Lowes built us a deck with poor quality lumber and a contractor that did shoddy work. We complained to Lowes and the contractor and they are not doing anything about it.
I complained to the store, the salesman, and also to corporate. Still no results. I will never again have anything done by Lowes and recommend that no one else should go to Lowes for any contracted work, and if you do, read the contract really close. You could get ripped off.
I went to Home Depot today and told them how Lowes treated me and showed them pictures of my deck that they really did not do properly, or safely. They were surprised.
They said they would do everything they could to have me for their customer from now on. They have really nice lumber there and they will be my place to go from now on.
Product or Service Mentioned: Deck Installation.
Reason of review: Bad quality.
Monetary Loss: $1500.
Preferred solution: Let the company propose a solution.