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Since the covid crap has plagued the world(way to go china) it seems we as consumers are forced to shop online. Personally as much as i dislike people you think id love it but i dont.
Now heres where i waste your time as well as more of mine like when i search your websites looking for products you say are instock in your stores which 9 out of 10 times they are not. For instance for the last hour i was looking for a tool. Lowes website shows you have it. Not at the liees less than half a mile from me but at two others close by.
Shows 8 at bryant irvin in ft worth tx and 4 at lake worth texas. I called. Got a robot. Shes a *** Doesnt listen.
Got a human. Ssid you show 10 of these items but i asked to soeak to someone in that dept who can put their hands on the item before i drive there. Guess what. He said you dont have any and havnt had since the first of the year.
So heres the complaint in the firm of a question. Why in the *** does your inventory show 8 online 10 accd to customer service and 0 to the guy working that dept. Im a contractor. Time is money.
It not just this item. Its amazing what you dont have in your stores. I say you get rid if the appliances and toilet paper and dish soap and *** that has nothing to do with building stuff. I didnt like home depot when they first appeared but they got their *** together after several years and made it so i could theoretically get everything i needed to build a house or office.
Then lowes came around and was more like a montgomery wards. It would be near impossible to enter one of your stores and go straight to a job site and build a house or office without 50 trips back and forth. Your inventory is a joke. Half of your shelves are empty.
The oeople working there dont have a clue about building materials and id be willing to bet 90% have never picked up a hammer and built anything. Please do something about your communication system. It sucks. Your computers are supposed to handle that from what i understand.
*** i used to figure jobs on a trs 80 tandy computer then a commodore 64. Need to borrow one? It would be wonderful to see something online and quickly verify its existance without taking hours to find out you dont have it and have no idea where the *** it is. By the way im going to guess home depot decided to sell appliances and crap thus losing space for building materials because you guys had them.
Good job you made them suck as badly as you do. Hoo ray.
User's recommendation: Call before you waste hours looking for *** they say they have or should have if they are going to continue advertising as a building supply store.
Preferred solution: Id likevthe company to get their *** together.
Location: Dallas, Texas