I purchased a mower on 4.3.2017 from a local store. The unit was in a box - sealed when we picked this up. We were told that the mower company [Troy-Built] recommended special fuel for the unit. We purchased the fuel as recommended by the store. We assembled and used...Read more
2015 I were hired Lowe's Home Improvement installed siding, windows and gutter; It cost me $40,000. Last year I have observed that my ceiling was stain I have no clue what is happen now the ceiling paint peel and water drops on windows and floor so I have to go up...Read more
I was asked for my email when I purchased an item so the they could send me promos (or so I thought). I received an email for $20 Off your next $100 purchase. I took the coupon down to my local Lowe's and they said they don't honor that type of coupon. So, who would...Read more
Lowes - Failure to deliver in the specified time
Lowes did not contact me as to when they would be delivering my refrigerator and I was not home to receive it. Then they could not tell me a delivery time for the following day. Now I'm stuck wasting another day waiting for them.
Lowes - Frustrated!
Matt N. from Lowe's came to home to give a consultation on chain link gate repair/replace. He made a promise to get back with us with a quote and failed to, also, failed to respond to our attemps to contact him. Ended up contacting West Ga. Fencing to get a honest answer.
Lowes - Management is horrendous
Treat customers and employees terrible. Have heard more than one manager yelling and then resorted to bullying the poor guy right in front of me!!! Pushed my cart out of the way ($500) tool cart mind you and left the store will never go back
Lowes - I needed to see if you could help me fine purchase reciet
It was two long and, since I'm not sure of the amount and, such that is why not fault of yours just couldn't be helped thank you though
I purchased a storm door and it has small cracks on the glass and they refused to do anything about it they lie so much but GOD is watching and listening and u will have to answer to him I hope you don't treat all customers like I got treated I called so many time and...Read more
I didn't like
- Customer sercive
Worst experience We purchased a lowes refurbished refrigerator and had it installed by lowes.. the refrigerator never got cold.. we called customer service care they said that we will have to call lowes repair... lowes repair stated that based on the work order that we...Read more
To start off I have to say that Lowes has the absolute worst customer service that I have ever experienced! I bought a dishwasher, fridge, stove and microwave on July 22nd (Thursday) was told the delivery date of the following Tuesday so I took off work to be there for...Read more
Lowes built us a deck with poor quality lumber and a contractor that did shoddy work. We complained to Lowes and the contractor and they are not doing anything about it. I complained to the store, the salesman, and also to corporate. Still no results. I will never...Read more
Stop in to see if lowes carried any metal hand rails or kits for outdoor entry steps for the back porch. Walked around the store for 25 minutes and not a single store employee asked if I needed help. Went to the lumber area where 3 employees were restocking the shelfs...Read more
I ordered 2 American Standard Sanoma toilets on line. First I visited the store on Mavis Road, Mississauga and was told by an employee to purchase on line for the 20% discount. I promptly returned home to order them on line (10% off on each toilet) :). FREE shipping...Read more
I didn't like
- On line customer service is disgusting
Looked at the stores website for some fertilizer and it stated they had 7 bags. Also add other items to purchased and went. Went to garden area and could not find the fertilizer. Finally an associate came buy and he went to check on this and came back and stated they...Read more
- Being close to my home
I didn't like
- Web site is poor
- Associates do not seem to talk to each other
- Manager could care less
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