filters
state:
Show
city:
Show
product:
Show
Lowes - Crumbling Tile Installation
Lowes - Crumbling Tile Installation
Lowes - Crumbling Tile Installation
My husband and I had tile floors installed in three of our bathrooms in March 2016. Upon completion we noticed several areas where the tile did not meet the wall trim. We also noticed that despite the fact that we paid extra for darker grout and sealer the grout looked...
Read more
Anonymous
Anonymous

they used cheap a55 grout and it never got sealed. Bad installation.

2.5
I didn't like
  • Are not organized
  • Never get back to us with calls
  • No customer loyalty we have used them for a lot of installs
#1113632
Reply to reviews
Be careful when using Lowe's credit card promotions to not pay interests in several months like six, one year son on; special is several promotions in the same card. When the payment is done the credit card company will split the payment between the promotions and the...
Read more
Anonymous
Anonymous

OP:Lowes does not have a credit card.Lowes does not offer a credit card.An independent credit company Lowes does business with offers the Lowes credit card.So your advice need...

#1113325
Reply to reviews
Store personnel placed a special order for us. They had us enter our phone number and e-mail address so they could contact us when the order came in. Not sure why they bothered because three days after it arrived (as documented on the box) I had to make two calls to...
Read more
Anonymous
Anonymous

they are trained to NOT contact people when special orders come in! WHY? Because it forces you to come in to the store more often, increasing the probability that you will BUY...

3.5
I liked
  • 5 percent discount on charge purchases
I didn't like
  • Customer service and store mgrs response to my feedback
#1113139
Reply to reviews

Lowes - Loyal

Lowes
#1108768
1.3
Details
Synchrony bank and loews actually closed my account after i been making payments on time. First they dtopped my line of credit from 3000 to 800 next i get a letter stating due to credit score, my account has been closed. Is this the way companies treat customers now?
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Lowes - No service

Lowes
#1106662
3.0
Details
We went into Lowe's at Clearwater mall to buy a dishwasher not one person came up to help us and then we went back to look at carpet and same thing not one person asked if they could help us. I realize our $1000 that we were going to spend there tonight is nothing to them but word if mouth about bad service is alot. Spending my money at Home Depot
Comment
Show
Layout of Store
Price Affordability
Lowes - Run don't ever trust
Lowes - Run don't ever trust
Lowes - Run don't ever trust
1/3

Lowes - Run don't ever trust

Lowes
#1102621
1.5
Details
After 2 months the contractor tells me he's not making any money so he won't fix and wanted to take any extra material so I cant get it fixed this is the obvious stuff the corners are not even close to lining up I've never been so embarrassed
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Lowes - Horrible Customer Service with fence contractors

Lowes
#1102338
Crew that builds fence showed up a day earlier than scheduled without calling first, therefore, dogs weren't put or material moved. Lied about the time they were there. Then moved me back 5 days.
Comment
Show
Surely, there must be a problem with customer care at headquarters of Lowe's and the consumer. While at Lowe's in Rome, NY, I was returning a few items I had remaining from one of the many projects I have ongoing at my home, when I was rudely treated and verbally...
Read more
Anonymous
Anonymous

why didn't you consider local hardware store in the 1st place ?maybe $$$cant always have price & service too

Anonymous
Anonymous

OP:Considering your post is about the rude service you received from the clerk, why is it relevant to state that you are a Veteran and the fact that you an additional $20K or ...

1.0
I didn't like
  • Poor quality and poor customer service
  • Poor or nonexistent customer service clerk beyond disrespectful
#1112433
Reply to reviews
When into Lowes in Kansas City Missouri the one North of the River by the airport. We went outside in the garden area to check out because the lines inside were so long. It would have been a good idea because there were two people out there doing NOTHING. Went to check...
Read more
Anonymous
Anonymous

who was the one started it all with a question ???

1.0
I didn't like
  • Customer service was a joke
#1112124
Reply to reviews
I have had an ongoing problem with Lowes store #3051 since 06/28/2017. I have called the store and received no response nor acknowledgement of my messages. I have sent email with read receipts. again no responses. I have called Lowes customer care and filed an incident...
Read more
#1112059
Reply to reviews
I called the Lowes located in Catonsville, Maryland regarding cutting glass station while at the Westminster, MD Lowes (glass machinery broke in Westminster). Several times the operator picked up and put me on hold or hung up which caused me to call back. Finally...
Read more
#1111917
Reply to reviews
Carpet Shenanigans Gilford NH Lowes Flooring Department
Carpet Shenanigans Gilford NH Lowes Flooring Department
Carpet Shenanigans Gilford NH Lowes Flooring Department
We went to Lowe's to try to buy carpet. First of all, we had to go back three times, waiting 45 minutes each JUST TO GET SERVICE. I should have stopped there. During one of those visits, we had customer service try to get us a sales person. Multiple people answered the...
Read more
Anonymous
Anonymous

"This furniture move part is in the noise"wish i knew what that meant"adder"Any of several groups of venomous snakes of the Viperidae familynot much to do with carpet

2.8
Gilford, New Hampshire
#1111748
Reply to reviews
I made a phone call to our local Lowes in Glenwood Springs, CO. I was looking to see if a part was in store because online was not clear in the results. The first call lasted two minutes. Tina in customer service transferred me to appliances and after several rings I...
Read more
Anonymous
Anonymous

Like most people, your expectations of a "self service discount home improvement center" (Lowe's description, not mine) are pretty *** high.

1.9
Glenwood Springs, Colorado
I didn't like
  • Bad service
#1111441
Reply to reviews
each and every time i go this dang store, its a horrible experience. Sales people not around,,,,they hide or dont make eye contact for fear you will ask them for assistance. its a home improvement store for all including senior citizens. many of us now but going to...
Read more
Anonymous
Anonymous

You must be workers from Lowes to be responding as you are....Keep up your allegiance

Anonymous
Anonymous

why even have people then get robots to run the dang stores for thats what they look like anyway. Take them dang vests off indicating they are store employees, save money and...

I didn't like
  • Customer service not provided
#1111189
Reply to reviews