The customer service center is a joke!! I bought a Frigidaire refrigerator 6 months ago and the finish is coming off the front of it. The customer service rep told me it's cosmetic and not covered. I asked her how can that be?? It's a defect, not cosmetic!! Then, she...Read more
Cashier tried to get my husband to date her and fix her car. She asked for his contractor biz card and started texting him After I got her with a return text and Facebook she got quiet How many 43 year old Vietnamese cashiers do this or do they just have a me love you...Read more
I'm re-doing my half bathroom and I hired a contractor. I've the misfortune to live in a town that only has one Lowes store. On the last three occasions I literally had to go on their website from my own phone and look up the items I was looking for myself. Yesterday I...Read more
Customer Service And Managers Review
by anonymous #1017770
I needed a cart you ride on. Nobody had a key for the 3 carts sitting there. I asked for a manager nobody came. I finally had to go back out to the parking lot and found one there. Nobody offered to help me. Not getting help shouldn't surprise me you have a hard time getting anyone to help you with anything.
Short Review for March 05, 2017
by anonymous #1017146
Wrong Grill - said propane it was gas
Short Review for February 25, 2017
by anonymous #1013615
I do not take my grandson to the dog park because he is terrified of dogs. Just left Hendersonville location. Could not shop due to the fact it seemed to be a dog park. Not service dogs I'm sure. How do you know they are not "cocking their leg" on a display? And I do not want to use a buggy with dog hair all over it. Needless to say what else is transferred to the buggy.
Lowes Rebate Review
by anonymous #1008472
I submitted a rebate form for the appliances I purchased and they said the appliances did not comply with rebate which was not true.
Stay away from lowes in Lincolnton NC Remodeled home using their great promotion 7.99 for 84 months. Ordered everything on same day. Told a $500 range hood would cost $114 to install, installation guy shows up and tired to charge me additional $250 more. Lowes said...Read more
I was sent to the Cape Coral Florida store from another Lowes that stated they had three of the lights I needed to match the seven I had bought from their store. I went there and pick out the lights they were clearance lights I went to the front customer service to get...Read more
I just had a bad experience with corporate. I wanted an item on special and was told they were out of stock at my store. They said it was not in their normal inventory so I said I wanted one shipped in to honor their special still in effect. They said there weren't any...Read more
The customer service received on the floor was awesome. The staff was knowledgeable and it seems they take pride in what they do. The young ladies at the customer service desk could use some training. Their customer service skills are horrible. I have cancelled my...Read more
My husband and I ordered a washer and dryer on black Friday. The scheduled delivery was Mid-December and now its March. My washer and dryer finally arrived today after countless calls and complaints about a delay in delivery. On arrival, the delivery services tells us...Read more
Went to lowes to return some extra tile from our bathroom remodel. Once we get the heavy boxes unloaded and to the front door, there is a sign saying sorry our return service is down, not only our store but all surrounding stores also. They never once offer unload and...Read more
I purchased 5 appliances from Lowes.com on black Friday 2016 totaling around $5000. Part of the reason I bought from Lowes was that they offered a rebate of $3-400 on the GE appliances I bought. Each appliance description stated that it was eligible for the rebate. I...Read more