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2.0
Details
I had Lowes design my kitchen cabinets for a new build. Last week I called to get a date for a measure prior to the install. I never heard back. I called Monday and was told the kitchen cabinet person was off work and to call Tues. I called Tuesday and no answer, left...
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Review
#1624025 Review #1624025 is a subjective opinion of poster.
Pros
  • Variety of products
  • Kitchen design person was knowledgable
Cons
  • He doesnt get back to you at all
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Incrediblely Poor Communication

Lowes - Inflated Price-Tripled

1.0
Details
Ordered vinyl plank flooring with Lowe’s install special $1.49 sq ft. Size 418 sq ft, when price was relayed-was told install price $2,929-my math was about $622, they added on many extras such as 50 extra sq ft for damaged planks, told salesperson-not paying for damaged product.
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Review
#1622884 Review #1622884 is a subjective opinion of poster.
Pros
  • Products
Cons
  • Procing
Reason of review
Not as described/ advertised

Lowes - Shark vacuum

3.7
Details
Last week I ordered a shark vacuum online. After doing lots of research, I found Lowe’s had a good price. I received an email notification within a few hours that it was shipped. It was received promptly. Great online shopping experience for me! Like
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Review
#1622845 Review #1622845 is a subjective opinion of poster.
Reason of review
On time delivery

Lowes in Saint Marys, Georgia - Window and vinyl siding

2.8
Details
This job started 5/22/19 and still isn't complete. Windows were mismeasured and improperly sealed. Since May the contractor has only shown up 8 days to work. No call no shows caused me to complain to lowes. Requested a different contractor and was told he was the only one in my area that does siding for lowes. This project is still incomplete and no one from store manager to project manager to regional managers talk to one another. I call and they say I thought the job was complete.
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Review
#1622359 Review #1622359 is a subjective opinion of poster.
Pros
  • Wonderful floor and door contactors
  • Varity
Cons
  • Contractors lowes use for siding
Reason of review
Not as described/ advertised
Loss
$17000
Preferred solution
Deliver product or service ordered
1.3
Details
Been waiting over 3 months to het our fence installed. Told we had to pay first which we did. They did deliver the fence had an installatin date if 8 /12/19 finally. My husband took a day off work nobody showed up or called. I called the project manager told him we...
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2 comments
Anonymous
#1732465

Lowe's typically pays the contractors they hire around 60% of what the contractor would get paid if they had gotten the job without lowe's being involved. That's why no one wa...

Review
#1621866 Review #1621866 is a subjective opinion of poster.
1.0
Details
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Hi, we purchased a deck back in the begining of April and the deck is still not completed. Lowes used a subcontractor named TLC to build the deck and it is looks awful. Its been more then two months since the deck was almost completed and no one finishing it. Also we...
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Review
#1621709 Review #1621709 is a subjective opinion of poster.

5 year protection plan Lowes installed washer & dryer set

2 year old washer no longer turns on. I wasn't too worried because i purchased the 5 year extended warranty. I felt secure that Lowes was reputable and would take care of me. Had the warranty repair man out today and he told me Lowes will not cover the part that's needed because the outlet was not grounded. My question is, Lowes installed both major appliances, should they not have checked the outlets before install? The repair man made it sound like it's a known problem and Lowes was cracking down on this and they will not cover it. Well if its known, then why are they not making sure they are in compliance before installation? This is a new home to us so we were unaware. Left a message with Lowes, we'll see how it goes.
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Review
#1621178 Review #1621178 is a subjective opinion of poster.
1.4
Details
We didnt even get to the installation phase. Whenever we would call to ask about our info for getting the measurements we were sent to phone *** and then it hangs up. We went to the store and an assistant manager agreed that their phone system is awful. Tracy took our...
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Review
#1620544 Review #1620544 is a subjective opinion of poster.
Cons
  • Phones
1.0
Details
Delivery driver was rude and unwilling to set up fridge on a simple concept. So now waiting for redelivery as I speak. One would think that we would be first delivery after numerous complaints. But no. Still waiting and had to cancel plans that my wife and kids had...
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2 comments
Anonymous
#1731306

Probably a infirm person who can’t open the fridge door without help. Which is why they pressed the delivery driver to instal for them. When told that magic word NO, they had ...

Review
#1619711 Review #1619711 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Price reduction
2.3
Details
Order placed & paid for on 6/9/2019. 3 Bali Verticals were delivered & installed on schedule in early July. Remaining item, cellular shade for arch window, remains on back order. I have heard various reasons from Lowe's staff regarding the last item that remains on...
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5 comments
Anonymous
#1731136

Why are you complaining about Lowes? They don't make shades. Who makes the shade you are waiting for? Your complaint should be with them. The only information Lowes can give y...

Review
#1619674 Review #1619674 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$129
Preferred solution
expedite install or offer refund : get to purchase another brand