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Lowes in Wareham, Massachusetts - Wonderful guys who put down my rug

4.8
Details
I had an amazing experience with the wareham Lowe’s carpet installation, were very polite and friendly, i normally go to Home Depot but I’m glad I gave lowes a try. The two guys moved a huge sectional and some other furniture and did it with a smile . I highly recommend buying and installing there rugs you will not be sorry
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Review
#1674729 Review #1674729 is a subjective opinion of poster.
Pros
  • Installation guys
  • Couresty of one worker
Reason of review
On time delivery
Purchased a 36" wooden transom only needed 35" so I removed 1". When I attempted to install I noticed that it would not fit flush. I noticed that there was a 6" x 1/8" gap in the front lower section of the wood. Sat. I took the defective transom back to store 0691...
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Review
#1674130 Review #1674130 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.4
Details
Had it with Lowes
Had it with Lowes
Had it with Lowes

Update by user Oct 09

they exchanged the battery but not before about 3 or 4 hours of phone calls and multiple trips to the store which AGAIN our time gets wasted by Lowes. I want to know what policies have changed for Kobalt and when we were notified since I have about 10k worth of Kobalt...

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3 comments
Anonymous
#1758847

Why would you take a picture of the screw rather than bringing it in? How do you expect them to match the size from a picture?

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Review
#1673404 Review #1673404 is a subjective opinion of poster.
Pros
  • In-store selection
  • Close
Cons
  • Very inconsistant
  • Poorly trained staff
  • Returns are always a hassle
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Subcontractors Shotty
  • Warantee Changes After Purchase
  • Credit Card Synchrony Horrible
  • Lowes Can Care Less
  • Poorly Trained Employees
  • Employees Too Bothered
  • No Help When Needed
  • Always Give Wrong Info
1.0
Details
DO NOT UNDER ANY CIRCUMSTANCE HIRE THEM. WE HAD A START DATE FOR 1-18 NIGHT BEFORE CONTRACTOR CANCELLED AND WAS COMING THE FOLLOWING WEEK.1 WEEK LOST NOW THE START DATE 1-18 ENDING ON 3 -18. WELL, THEY SHOWED UP, STARTED WORKING IMMEDIATELY AND HALF HOUR INTO THE WORK...
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Review
#1673246 Review #1673246 is a subjective opinion of poster.
Cons
  • Contractors unqualified
Reason of review
Work Experience or Job Application
Loss
$25800
Preferred solution
Full refund
1.0
Details
Once you pay for the fence, all communication stops. I was supposed to get a phone call about when lumber would be delivered. No one ever called me.. they just showed up at 8am to deliver. The installer hit the electric line to my unattached garage. Took me over a...
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Review
#1672624 Review #1672624 is a subjective opinion of poster.
Cons
  • Never called back
Reason of review
Poor customer service
Preferred solution
Would really like small section of 4 foot fence to be done the right way
1.8
Details
We care/No care, I cannot tell you how disappointed we are with the flooring dept and the management at the facility above. We were supposed to have flooring estimate over a week ago. We have been to the store 4 times and 6 calls. 1. We started with David in the...
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Review
#1671854 Review #1671854 is a subjective opinion of poster.
Reason of review
Order processing issue

Lowes in Omaha, Nebraska - Refrigerator doesn’t work properly

1.8
Details
In the middle of August (18) Our refrigerator quit working properly, they have been out several times and it still does not work right. (Oct 4). We bought the extended warranty. I plan to tell friends and neighbors do not buy from Lowe’s. What would you do! Dennis
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Review
#1671448 Review #1671448 is a subjective opinion of poster.

Lowes in Springfield, Massachusetts - Fat Lazy Salesperson

1.0
Details
My 74 year old DISABLED husband went in to buy a microwave. He found what he was looking for and went over to a nearby associate. He asked for assistance the guy asked him if he had a carriage. When my husband said no, the guy told him, "I can't help you until you get a carriage." My husband walked away went to get a carriage and went back to the microwaves. My husband loaded it on by himself (50lbs) and looked over to see this fat *** standing there watching him. This is the final straw with LOWE'S. I had issues with them over the summer after we bought a $2000 lawn tractor. NEVER AGAIN!! Home Depot here we come. Unfortunately, I would have to give them at least 1 star for customer service. They don't deserve even that many.
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2 comments
Anonymous
#1758435

Your husband needs to post this complaint instead of you since He was the one who went to Lowes.

Anonymous
#1757874

You weren't even there. Second hand stories can never be trusted.

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Review
#1671166 Review #1671166 is a subjective opinion of poster.
Cons
  • Customer service was a joke
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes - Incredible poor install

3.7
Details
Lowes installs are subbed out. They do this to protect themselves. This are a big company that will beat you down with complication. Did you pay everything up front? Did you sign a contract that you didn't read? It means that they are not responsible. Ask how they choose there contractors. Ask what training the go through. They will tell you ,its all guaranteed. Pellas guarantee, is if the install is acording to their specs. Lowes install won't meet that requirement, so they are clear of their guarantee. I paid $17,000 in April 2019 this is Oct 2019, still waiting. Run Run Run.
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1 comment
Anonymous
#1756962

In everything in life you need to read contracts. You and only you are responsible for that.

Review
#1671127 Review #1671127 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$3500
Preferred solution
Price reduction
Tags
  • reliabilty

Lowes - Delivered services are worst I ever have

1.0
Details
buy a shed and I stil wainting to may excuses and still don't have my delivered my name is luisa carrasquillo hope any body will helps
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1 comment
Anonymous
#1756754

I Cannot understand What your complaint is about.

Review
#1670277 Review #1670277 is a subjective opinion of poster.
Cons
  • Irresponsibility
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered