filters
State:
Show
City:
Show
Product:
Show
My wife and I went through Lowes to have a fence installed to our new house. The initial person that met us to do a estimate was a Lowes employee, he gave an estimate of a pressure treated to a composite. Both were expensive, we went with pressure treated. They...
Read more
Anonymous
Anonymous

Something is missing from this story.

#1380701
Reply to reviews
After spending about $10,000 in the Ogdensberg, NY store this August (2018) we've experienced the most unorganized, unprofessional service. We ordered a carpet installation for a rental house in July from Lowe's mainly because they were running a special deal for free...
Read more
1.8
Ogdensburg, New York
I didn't like
  • There was so many problems and nobody to help
  • Lowes employees not returning calls
  • Lack of communication between employees
#1379919
Reply to reviews
Show

Lowes - Flooring mistake

Lowes sucks. Just pick any department and I can give you 100 ways lowes will screw it up. Go to Home Depot or pick a local guy to help you. You will be happy you did.
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1379319
Reply to reviews
This is the Chantilly Door Instalation. They lied about measurement date and then I went to make the purchase since I previously told the store that already had the measurements. They did the actually measurements three weeks after and a month has passed. They never...
Read more
1.0
#1378826
Reply to reviews
We purchased a Samsung front-load washer, model number WF42H5200HAF with the extended warranty From St. Charles Lowes 2900 West Clay St., Saint Charles, MO 63301, Store# 1057 2 years ago. I called Lowes because They contracted with Mid America Service for warranty...
Read more
Anonymous
Anon

Your complaint should be with the warranty company not Lowe’s.

#1378480
Reply to reviews
I purchased a washer and dryer set plus protection plan at a Lowes location in West Virgina in Feb 2017. It is now October 2018 and my deter went put in September and it was a fight to use the protection plan on the dryer now my washer is out and im fighting with them...
Read more
1.0
#1378457
Reply to reviews
Show

Lowes - Excellent customer service

Clint was extremely helpful and knowledgeable about the products I wished to purchase as he’s been every time I’ve shopped at the 4305 location.
5.0
Details
Customer service
Diversity of Products or Services
Staff
Value for money
#1378067
Reply to reviews
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowe's installed a new roof on our home and within 24 hours it was leaking where they installed the flashing incorrectly at the chimney. After multiple calls to Lowe's installation services they finally responded and informed me that flashing at the chimney was not in...
Read more
1.0
Jefferson City, Tennessee
#1376781
Reply to reviews
We had our contract written throughout dwight on the dixie highway store on july 15 of this year.but they didnt even start working on the decks until at least August 15..it cost at least $10,000 because we had front and back decks were builts were built..the patterns...
Read more
Anonymous
Get educated

No they even tell you up front they are going to rob you.

1.0
#1376616
Reply to reviews
I do not like seeing non-service animals in Lowes. Today there was a PitBull riding in a cart—definitely not a service dog. 1–my family has allergies to animal fur. We shouldn’t have to be exposed to this in a home improvement store. A pet store, I understand. But not...
Read more
Anonymous
AnonPerson

I don't want kids in the stores, does that mean we can ban them too?

Anonymous
Anonymous

No, they need to have a no pet hater policy.

4.0
Indian Land, South Carolina
#1374540
Reply to reviews