filters
State:
Show
City:
Show
Product:
Show
Show

Lowes - Lost wages comp.

I got 3 different install times and dates from Lowe ref. the purchase and installation of a double oven. I was offered $90.00 because of lost time (12 hours total) I talked to our lawyer (he lives across the street) He said to go back to Lowes and ask for at least the min. wage for NY state( $9.70 per hour) I called Lowes Corp, and got a what call a "BS" (basic standard) reply have my lawyer call Lowes law dept. I will never purchase a major appliance or have a big project from Lowes again. We have a Home Depot in town. I will not recommend Lowes for anything major.
Company wrote 0 private or public responses to the review from Dec 14.
2.5
Details
Customer service
Discounts and Special Offers
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1423947
Reply to reviews
Show

Lowes - Terrible window replacement experience

Began this nightmare in March of 2018. Had 22 windows to be replaced. Lowe’s required 100% ($12,000) payment upfront upon signing contract. Was told windows would be ready in 6 weeks. It’s now December of 2018. Still waiting for job to be finished. Have taken over 12 days off work to wait for installations that never happened. Requested multiple times for contact by store manager. He never calls. I don’t know what I have to do to get this job done. Lowe’s only wants your money. The *** with customers. Just want everyone to know to stay away from this store!!!!!!
Company wrote 0 private or public responses to the review from Dec 14.
1.0
Details
Customer service
Value for money
Warranty
Website
#1423932
Reply to reviews
Show

Lowes - Terrible

Called appliances at the California md Lowes Toni answered she was very rude and instead of helping me she transferred me without telling me to front desk I had a question about an item being in stock and she couldn't help me she just transferred me and the phone ended up disconnecting awful experience.
Company wrote 0 public responses to the review from Dec 14.
3.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1423807
Reply to reviews
On Sept 30, 2018 my husband and I purchased 5,500.00 of GE appliances, from the Lowe's store in Big Rapids, MI. We purchases a refrigerator, stove, dishwasher and microwave. We only purchased the GE brand because the salesman told us that we would get a 500.00 rebate...
Read more
Company wrote 0 private or public responses to the review from Dec 14.
Anonymous
PCFL1592

Always read the fine print, no matter what the salesman told you, the rebate form tells you what specifically is eligible for a rebate. In the future you would be wise to neve...

3.4
I didn't like
  • Untrained salesperson
#1423703
Reply to reviews
Ordered item on Black Friday online. The email receipt states that they will send me other emails on the order/delivery status, this was never done. I called Lowes helpdesk and they stated that it was delivered when it was never received by me. They opened a tracking...
Read more
Company wrote 0 private or public responses to the review from Dec 13.
1.0
#1423088
Reply to reviews
First I would like to point out that I a U.S. Army Veteran. On 12/10/18, went into Lowes on 16851 Sierra Lakes Parkway, Fontana, CA for a pickup of firewood which I thought included a stone fire pit. I tried to print off a copy of my e-mail with the confirmation number...
Read more
Company wrote 0 private or public responses to the review from Dec 12.
Anonymous
Anonymous

Why do you feel that employees in a store should treat veterans better than anyone else? They should treat EVERYONE the same regardless of race, gender or anything else. Get o...

#1422164
Reply to reviews
Purchased John Deere e170 this spring. It was delivered with missing front bumper. Called customer service about once a month they always say would you like someone to call you. Then the company says they it’s going to be shipped ot you. It’s now December about 7 month...
Read more
Company wrote 0 private or public responses to the review from Dec 12.
Anonymous
PCFL1592

Tip for the future: Always look over your deliveries before you sign for them. If you find it damaged of parts missing, do not accept delivery and have the delivery drivers ta...

3.3
Farmville, Virginia
I didn't like
  • Customer servie
  • Unprofessional managers and contracors
#1422052
Reply to reviews
Had a deck put on by a company Lowes contracted out. A two week deck took 5months and Lowes did not want to compensate me accordingly. I will never give Lowes any business. They have poor customer service, unskilled workers and managers that you can never speak to.
Read more
Company wrote 0 private or public responses to the review from Dec 12.
Anonymous
Anonymous

What do you want them to "compensate" you for? It sounds like your deck has been installed. You don't say there is anything missing or that it wasn't built as planned. You don...

#1421971
Reply to reviews

The people at store 0719 in California md are rude head cashier Darlene and shanika are rude and don't want to do any work I asked them to help me with my purchase they rolled their eyes and started talking to other countries workers I will never come in Lowes again...
Read more
Company wrote 0 public responses to the review from Dec 11.
Anonymous
Anonymous

You can't expect the cashiers at any store to leave their register to either help you shop or load your purchase. They are there to check out customers and walking away from t...

4.5
#1421109
Reply to reviews
I purchased a dishwasher on line on Black Friday for a good price. A few days later I went to customer service in the store and asked if the delivery men would be installing it as well. I was advised that the delivery men could and would install it for me as well has...
Read more
Company wrote 0 private or public responses to the review from Dec 11.
Anonymous
PCFL1592

You made the dishwasher purchase online. It clearly states: “Need this dishwasher installed, Lowe's can help; Call 1-866-678-2761 prior to purchase; includes dishwasher only” ...

Anonymous
Anonymous

Perfect example of a lowe's employee being overwhelmed with customers due to Lowe's gross under staffing of their stores. That poor sales person probably had 15-20 people wait...

#1420977
Reply to reviews