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Lowes - Buyer Beware- Deck Installation
Lowes - Buyer Beware- Deck Installation
BUYER BEWARE: Lowe’s Deck Installation Be aware that if you purchase a new deck with installation from the Northport, AL Lowe’s, what you agreed on and signed a contract for does not mean what you think it means. We had the sales rep for decks visit to give us a quote...
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2 comments
Augustina5
#1733782

This is the Northport Lowe's, fyi. Don't know why it says Coker.

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Review
#1625337 Review #1625337 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2
Preferred solution
Let the company propose a solution
Tags
  • Lowe s Deck Purchace

Lowes in District 3, Mississippi - Horrible Lowe's Experience

Lowes - Horrible Lowe's Experience
I would love to get involved in on this class action lawsuit. I paid $8000 for a new roof and i was told after it was completed that I had rafter issues. Instead of telling before they completed the installation they decided to roof over if and my decking boards are warped and they didn't fix that either, which was in our conversation to be fixed. I am not happy with my results. I want my money back to have my roof fixed the correct way. I have talked to several Lowe's people on the phone and it has not done one bit of good. Please contact me at 662-664-4303.I would love to be involved in on this lawsuit. Thanks Cindy Merryman
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Review
#1625041 Review #1625041 is a subjective opinion of poster.
Cons
  • Failure to properly inform me of damage to prior to install
Reason of review
Damaged or defective
Loss
$8100
Preferred solution
Full refund
Tags
  • Roof Install
1.0
Details
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Lowes deck installation
Hi, we purchased a deck back in the begining of April and the deck is still not completed. Lowes used a subcontractor named TLC to build the deck and it is looks awful. Its been more then two months since the deck was almost completed and no one finishing it. Also we...
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Review
#1621709 Review #1621709 is a subjective opinion of poster.
1.4
Details
Lowes - Military family turned away
These are the washer and dryer my husband and I purchased from HOME DEPOT installed in our new home. These were installed today. By two great professional men who took pride in their work. HOME DEPOT. I stress that because $2,100 is a mere drop in the bucket for your...
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Review
#1615653 Review #1615653 is a subjective opinion of poster.
Cons
  • Your employee
Reason of review
Poor customer service
Loss
$350
Preferred solution
Let the company propose a solution
1.0
Details
Lowes - Botched Door Installation and They Want Me to Buy a New One!!!!
I'm going to try to make a long story short. We purchased a door from this Lowe's location- front door, side glass, and storm door. Recently, water damage started appearing on the door and the floors (my husband had tried to caulk it because we assumed there was a leak...
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Review
#1609414 Review #1609414 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$3
Preferred solution
Full refund
Tags
  • Bad Installation Services
3.0
Details
Lowes - Windows and window trim/siding
Lowes - Windows and window trim/siding
Lowes - Windows and window trim/siding
Last December had our windows replaced and new siding around kitchen bay window. Terrible job on trim and siding. Contacted company and contractor several times. No one has been out to fix the problems. They ‘said they did’, but never showed. Many emails- will pass the...
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2 comments
Anonymous
#1725786

when you go to a discount home improvement center, which Lowe's is, this is what you get. It's how they can be cheaper than the locally owned (and almost extinct) window companies. Think for a minute why that is.

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Review
#1609214 Review #1609214 is a subjective opinion of poster.
Pros
  • I love most employees and such
Cons
  • Failure to meet commitments
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lowes Installation Service

Lowes in Staten Island, New York - Three day job has turned into a three month nightmare

1.4
Details
Lowes - Three day job has turned into a three month nightmare
Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. I have since spoken to someone in executive offices. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. I have also sent them new pics of the drip Vinyl coming of the roofs edge. 3 day job now in its third month I have not been told when they will correct anything. At what point do I go to small claims court?
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Review
#1607267 Review #1607267 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
Lowes - Absolutely the worst company to use
Lowes - Absolutely the worst company to use
Lowes - Absolutely the worst company to use
Lowes - Absolutely the worst company to use
Lowes - Absolutely the worst company to use
Lowes - Absolutely the worst company to use
Had a guy come and measure a job for the bathroom....to do the floors and the backsplashe and asked could it be dome in 2 weeks they said yes.....so 3 days later i get a call on job and its 680 for the job....cool i pay and sign contact just to be told after install...
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4 comments
Anonymous
#1721155

the sad part is that they really don't care! They have hundreds of other customers to take your place! As long as people flock to these box stores to get *** products and crappier service just to save a few $$$ (which you found out is bs as well) things won't get any better!

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Review
#1597730 Review #1597730 is a subjective opinion of poster.
Cons
  • Lack of professionalism
  • Entire process
  • Unorganized and not professional
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution

Lowes in Fort Payne, Alabama - False advertising

1.2
Details
Lowes - False advertising
Please if you want carpet replaced, do not bother with Lowe's. They totally misrepresent their ads and waste your time. They set an 8 to 12 window to arrive. Arrived at 2 pm to tell me they cannot remove dirty carpet. My mother's carpet is 24 years old, of course it's dirty. I personally don't know anyone that replaces clean carpet. I see no dirty carpet exclusions here. Dalton carpet here in Trussville is much better and can do the whole job, as a carpet installer should! Lowe's falsely advertises and wastes your time.
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Review
#1593173 Review #1593173 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • False Advertisement
1.0
Details
Lowes - Carpet Nightmare
If you have lots of time and money to waste, in addition to not being bothered by the plethora of issues that will result from your install I encourage you to purchase from Lowe’s. I ordered beautiful carpet from Lowe’s and the fourth installation team from the...
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2 comments
Anonymous
#1713619

For every person complaining about Lowes that is heading to Home Depot there is one complaining about Home Depot and heading to Lowes.

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Review
#1580868 Review #1580868 is a subjective opinion of poster.
Cons
  • Have never had worse
  • Low quality
  • Anything about their customer service
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Tags
  • The Work
  • Bad Customer Service And Delivery