Rating: 3 Stars Clear all filters (370 of 4784 reviews match)
Filter by rating
filters
Product:
Show
Rating:

Lowes in Addis, Louisiana - Wouldn’t bring dishwasher in house

2.6
Details
Has this policy changed? This is our 3rd dishwasher in 12 years and last 2 they hand trucked it up our very steep driveway and brought it in house. This time I had to drive my truck to bottom of driveway to retrieve new one. Load old one and drive it down driveway. I always tip delivery guys generously. In fact, I had 2 crisp $20s to give each of these guys. One guy barely spoke and had headphones in. I thought, what if I was a 80 year old female? They didn’t seem to care. I kept those $20s. Those guys got nada. Not sure I will order from Lowe’s again?
View full review
Review
#1606800 Review #1606800 is a subjective opinion of poster.
Reason of review
Poor customer service
3.0
Details
been a customer for years for biz and home, $10k plus spent. missing an essential part this freezer. no calls back, no pickup when phone rings through to depts. had to call corporate office. still not resolved!
View full review
1 comment
Anonymous
#1724415

What exactly is the "essential" part of the freezer you are missing? Was the freezer delivered or did you pick it up? If it was delivered and a part "essential" to its operation was missing, why did you accept it?

Review
#1606650 Review #1606650 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$10
Preferred solution
Deliver product or service ordered
3.0
Details
More than once when making a payment on my charge account ! Plus standing in line at a check out ! Lowes advantage Credit card {{Redacted}} since 02/96 J.C. McCaskey But this past Saturday I walked out of the Garden Center and left a cart and basket in the line and...
View full review
2 comments
Anonymous
#1721190

you're going to be losing money by putting your whole CC# on a public forum! :(

View more comments
Review
#1596490 Review #1596490 is a subjective opinion of poster.

Lowes in King William, Virginia - Total disappoint

2.7
Details
Got them for toliet and installation, covievent for me being long distance from my mother. Worse experience ever with them. Told different things by different associates, had to wait forever to complete transaction. No more, good thing a home depot was not in the area or I would have cancelled and got them.
View full review
Review
#1593810 Review #1593810 is a subjective opinion of poster.
2.8
Details
Bottom Line: Took 3+ weeks to get a door installed. (Actually the total timeline was 4 weeks and 2 days). First trip: measure door. Second trip: attempt to install a new door onto an existing jam. End of day: jam, trim and door unserviceable. Door jam totally cut out...
View full review
Review
#1580814 Review #1580814 is a subjective opinion of poster.
Cons
  • Store slow to respond
Reason of review
Poor customer service
Preferred solution
Make sure the people you contract to are trained properly. Even the owner of the Company turned out to be non-attentive. He originally seemed like he guinuinly cared.
2.9
Details
Purchased a Samsung dishwasher with warranty. All digital display died but motor ran and door wouldn’t lock. Service company came out, I took off work to wait on repairman. 0800 to 5 pm kind of sucked but understandable. First day not bad, they said they found problem...
View full review
Review
#1563049 Review #1563049 is a subjective opinion of poster.

Lowes in Norwich, Ohio - Incompetent, late

2.7
Details
We used Lowe's in Hilliard (Mill Run) for a bathroom remodel and it was a nightmare. It took 3 1/2 months for an 8' x 8' bath. They only showed up a few hours each week and they sent unskilled laborers out to to do trade jobs. I had to watch them like a hawk for fear of them screwing something up and having to re-do it. You have to pay 100% up front, so you have no leverage if something goes wrong or if they are late. Do not, I repeat, do not consider them for any work.
View full review
Review
#1562216 Review #1562216 is a subjective opinion of poster.
Cons
  • Quality of contractors
Reason of review
Bad quality
Preferred solution
Price reduction
2.7
Details
I required service in the garden center. The person working in the center made eye contact with me, we were about 30 ft apart I put my hand up to let her know I needed help she looked away and continued to talk to 1 other employee and a customer. She looked back over...
View full review
Review
#1559656 Review #1559656 is a subjective opinion of poster.
3.2
Details
Some of the managers at Lowe’s need to work on their people skills when talking to and handling customers and their employees Lowe’s work you like slaves, They don’t care about their employees needs or if they have other things to do in their lives People steal out of...
View full review
Review
#1557972 Review #1557972 is a subjective opinion of poster.
3.3
Details
So, as of today 6/10/2019 Lowe’s has apparently changed the military discount program. No longer is it valid on online purchases (in store only now), and restrictions appear to have been added to sale and clearance items. After years of Lowe’s improving their program,...
View full review
21 comments
Anonymous
#1725550

Both stores offer the discount but I never get the military discount on clearance items when I shop at Lowes or Home Depot.

View more comments
Review
#1555552 Review #1555552 is a subjective opinion of poster.
Reason of review
Not as described/ advertised