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Update by user Nov 06, 2018

And we got the 10% military discount that Home Depot wouldn't give

Original review posted by user Nov 06, 2018

After reading so many bad reviews, I was very hesitant to use Lowes. But our experience replacing carpeting in 3BRs, family room, stairs, closets was great. Ordered Stainmaster Pet Protect Riverwalk from...
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Review
#1395061 Review #1395061 is a subjective opinion of poster.
Reason of review
with carpet installation
5.0
Details
We have been partners with Lowes for a decade now. I have nothing but great experience with them. I love how they go above and beyond to please customers. That's our quote too, maybe thats why we get along so good. I was able to provide better life for my family and to...
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Review
#1387742 Review #1387742 is a subjective opinion of poster.
Pros
  • Love it
Reason of review
Work Experience or Job Application

Lowes in Evans, Georgia - Excellent customer service

5.0
Details
Clint was extremely helpful and knowledgeable about the products I wished to purchase as he’s been every time I’ve shopped at the 4305 location.
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Review
#1378067 Review #1378067 is a subjective opinion of poster.
Reason of review
Good customer service
4.5
Details
Was riding into the store parking lot today and there were about 6 manager type employees walking right down the middle of the road in the parking lot like no one else mattered. I was on my motorcycle on my side of the road and no body moved!. they just kept walkin!....
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2 comments
Anonymous
#1573967

Most big retailers are this way unfortunately. Walmart is the worst.

I've had mornings when i couldn't get in the door because employees coming to work were walking so slow and blocking the entire door way. It has to do with the mindset of the majority of retail employees that they are entitled to a job and the paycheck that comes with it.

They don't give a {{redacted}}*** for the customers. Unfortunately this will continue as long as millions of people flock to them every day.

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Review
#1372478 Review #1372478 is a subjective opinion of poster.
Pros
  • There were a lot of employees standing around
Cons
  • Tend not to have what i need
Reason of review
managers/ employees walking down the middle of the road!
Preferred solution
Let the company propose a solution
Tags
  • management
  • Isolated Incident
4.5
Details
Our “big buck” project began on January 4th. , 2018. Gutted kitchen. A month later the floor ( with radiant heat) was installed terribly. Cabinets installed before floor was grouted. Backsplash installed by same people who did floor ! A month later, Lowe’s sent someone...
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1 comment
Anonymous
#1668910

This case is closed. Lowe’s agreed to a settlement.

Although it wasn’t what we had asked for, it was satisfactory. We learned a lesson the hard way, unfortunately.

Review
#1372269 Review #1372269 is a subjective opinion of poster.
Cons
  • Shoddy work by subcontractors
Reason of review
Bad quality
Loss
$13000
Preferred solution
Full refund
4.8
Details
Last Thurday Samsumg repair man came, all he did was complain about where the drain hose was to low. He than put the hose in one of my clothes hanger. After he left we noticed that the crack on the front of my washer now had another crack. I'm so upset, we brought this...
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1 comment
Anonymous
#1576647

If llowes sent out this repair person, call the repair people at lowes. they can send a new person out or do a claim for the damage.

Review
#1358363 Review #1358363 is a subjective opinion of poster.
Pros
  • I liked them at the purchase
  • Delivery staff
  • Discount for veterans
Reason of review
Poor customer service
5.0
Details
Lowes - Fantastic
The contractoe for my privacy fence is the absolute BEST. Jim and his crew went above and beyond my expectations. They take PRIDE in what they do. They are super nice and clean up. I am so happy with my fence and have so many compliments. I highly recommend them.
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1 comment
SympatheticSawfish
#1544706

This picture was before completion. When it was done perfection.

I put the wrong picture up. Trust me worth every penney best fence I have seen. Arrived when they said they would and finished .

this was a tricky area to do had a lot of dips and tight areas to work. Thank you to Jim and his crew.

Review
#1335878 Review #1335878 is a subjective opinion of poster.
Reason of review
Good quality
4.7
Details
What are the rates for Lowes and Home Depot flooring Installers? For carpet, hardwood, vinyl, laminate, tile?
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1 comment
Anonymous
#1533033

Why would you ask a question like that here? Why wouldn't you just check with your local store?

Many things will cause the costs to vary across the nation. Rates in one part of the country may be higher due to higher costs of living and pay scales than an area with a low cost of living. I'll bet the rates are considerably hinger in L.A. California than say Lincoln Nebraska.

Then there are promotions the stores may be running as well. Any answer you get here may be far different than what you would see in your area.

Review
#1321622 Review #1321622 is a subjective opinion of poster.

Installers made up for the horrible Experience at lowes

4.5
Details
Nothing but delays and run around from Lowe's with a 10,000 full house carpet purchase. Complete disappointment until installation day. The 2 installers were beyond deligent in their work ethic. Came at 9am and 12 hours later finished the 2500 Sq ft house in one day meticulously. Went above and beyond!!
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Review
#1314939 Review #1314939 is a subjective opinion of poster.
Reason of review
Good quality
5.0
Details
I was looking at lawn tractors in the fall of ‘16 and the customer service guy told me if I got a Lowes card I could get no interest for 24 months. So I did and everything was great until I realized my purchases should have been paid by now. Well they charged an extra...
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4 comments
Anonymous
#1661530

This is not a good report ,I came specifically for the 24 mos deal , but this has me worried/

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Review
#1307586 Review #1307586 is a subjective opinion of poster.
Reason of review
Problems with payment