My name is William Lee, I am an Asst Manager at Lowes in Ocala Fl. I have a customer who has an issue with his laminate floor, which he installed, and is wanting a call from the claims department.
I have faxed over his information twice, at the claims departments request. He has still not been contacted and is very upset. His contact number is 352-361-1301 (Mobile) and home number is 352-861- 2362.
Please have someone contact him concerning his issue. Customer has been patiently waiting for a lengthy period of time and does not understand why he cant receive a call from customer service...
Product or Service Mentioned: Lowes Manager.
Monetary Loss: $2000.