I purchased new washer and dryer 8 days ago. When I called customer service was told that I only had 7 days to exchange or return my product.
I told the service rep that it was not working it took me 3.5hrs to wash a load. The service rep told me that there was nothing she could help me with that I would need to talk with the store manager about the issue. When asking about warranty on product.
I was then yelled at "LIKE I TOLD YOU I CAN NOT HELP YOU YOU NEED TO CALL STORE". Thanks Lowes for your wonderful customer service you have just lost a customer.
Product or Service Mentioned: Lowes Manager.
Monetary Loss: $600.