Have other people been having getting good customer service at Lowes stores? It seems to me that they are hiring a bunch of young kids that don't seem to have any knowledge of the products or services and they seem to relied on their Iphone quite a lot.
They need people that can answer your questions and not try to BS to customer.
It seems that Lowes is taking real big steps backwards and they just can't see it happening. If you need help on building a deck they want to show you or watch a video on the Iphone, well that doesn't help if I have a question on that project and the sales person can't answer it.