The customer service received on the floor was awesome. The staff was knowledgeable and it seems they take pride in what they do.
The young ladies at the customer service desk could use some training. Their customer service skills are horrible. I have cancelled my order with the Bluffton location and re-ordered from the Savannah location due to their unprofessionalism. In person, they seem to take care of our needs at the time but try calling the store....
it's unbelievable! You are passed around and placed on hold to only get someone with an attitude and too busy to listen to your entire request.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Poor customer service.