1225 Sumas Way, Abbotsford, Fraser Valley, BC V2S8H2
Not resolved
2.7
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I required service in the garden center. The person working in the center made eye contact with me, we were about 30 ft apart I put my hand up to let her know I needed help she looked away and continued to talk to 1 other employee and a customer.

She looked back over at me I put my hand up again so she'd know I still wanted help. She looked away again and then walked over to the register.

I walked over to her and she stepped back to look busy ...i told her i needed help she said she couldn't help me because she needed to stay at the register and the other Person was already busy. I was super annoyed by her avoidance and lack of ability to want to support me by calling for help.

I complained to a manager and he looked like a dear caught in the headlights!

Common sense and customer care needs to be a priority!

Product or Service Mentioned: Lowes Customer Care.

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