1225 Sumas Way, Abbotsford, Fraser Valley, BC V2S8H2
Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I required service in the garden center. The person working in the center made eye contact with me, we were about 30 ft apart I put my hand up to let her know I needed help she looked away and continued to talk to 1 other employee and a customer.

She looked back over at me I put my hand up again so she'd know I still wanted help. She looked away again and then walked over to the register.

I walked over to her and she stepped back to look busy ...i told her i needed help she said she couldn't help me because she needed to stay at the register and the other Person was already busy. I was super annoyed by her avoidance and lack of ability to want to support me by calling for help.

I complained to a manager and he looked like a dear caught in the headlights!

Common sense and customer care needs to be a priority!

Product or Service Mentioned: Lowes Customer Care.

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