Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I ordered item 50186, sheet metal online. I questioned the gauge (thickness) of the sheet and was told is was 22 gauge and the order would be ready for pick soon and just to get there before 10PM as that is when the store closes.

I got to the store at 9:10PM and found that they close at 9PM and even though the MAY be ready for pick up, I can't as the store is closed.

I also found that the sheet was not 22 gauge, but much thinner 30 gauge.

Needless to say, I was so annoyed with all the incorrect information from Lowes that the next day I went to HD to get the sheet.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Poor customer service.

  • Sheet Metal
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like