Went to the Lowes in New Carrollton Md today to purchase some odds and ends. Decided to purchase a rocking chair that was located outside the store.
Upon going to the cash register and inquiring how to make the purchase- she explained needed number of off price outside. Went back to retrieve and pay for items. Waited 25 minutes for assistance to unlock chair. When assistance came- my husband informed her we had been waiting and were quite frustrated.
She REFUSED to unlock chair and walked back into store.
When I went into get my money back- I was told to get at back of line. Will NEVER EVER shop here again!
Reason of review: Poor customer service.
I didn't like: Employees attitude, Poor service poorly planning and poor execution.